Assistant Care Manager - In-Home Care | Aberdeen

New Horizons • Aberdeen, WA

1d • Onsite

About The Position

New Horizons In-Home Care is looking for a compassionate, organized, and people-focused team member to help coordinate care for seniors, individuals with disabilities, and medically fragile children throughout our community. This role combines healthcare coordination, client support, scheduling, assessments, and relationship-building — all while helping people remain safe and independent in their homes. If you thrive in a fast-paced environment, enjoy connecting with people, and want work that truly matters, we’d love to meet you. At New Horizons, we believe people come first — both our clients and our employees. We’ve been serving Oregon communities for more than 30 years and continue to grow in Oregon and Washington because of the incredible people on our team.

Requirements

• At least 1 year of customer service or healthcare-related experience
• Strong communication and relationship-building skills
• Comfortable working with diverse populations and personalities
• Strong computer and documentation skills
• Ability to multitask and stay organized in a fast-paced environment
• Creative problem-solving and critical thinking skills
• Valid driver’s license / care insurance
• Reliable transportation to drive to and from client homes

Nice To Haves

• Experience in healthcare, caregiving, scheduling, case management, home care, or human services preferred

Responsibilities

• Coordinate and complete new client assessments
• Develop and update client care plans and task lists
• Partner with Medicaid, VA, ODDS, OPI, and other community case managers
• Conduct ongoing client visits and quarterly assessments
• Support client scheduling and coordination needs
• Monitor quality of care and client satisfaction
• Identify client safety, mobility, hygiene, and support needs
• Help create safe and successful home care plans
• Provide excellent customer service to clients, families, and caregivers
• Participate in an on-call rotation for support and staffing coordination
• Maintain accurate documentation and confidentiality

Benefits

• Competitive pay
• Health benefits
• Paid training
• Supportive team environment
• Growth opportunities throughout the company
• Employee recognition and incentive programs
• Flexible, team-focused culture
• Scholarship and continuing education opportunities
• Fun staff events, celebrations, and office activities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed