Assistant Care Manager - In-Home Care | Aberdeen
New Horizons In-Home Care•Aberdeen, WA
•Onsite
About The Position
New Horizons In-Home Care is seeking a compassionate, organized, and people-focused team member to help coordinate care for seniors, individuals with disabilities, and medically fragile children throughout our community. This role combines healthcare coordination, client support, scheduling, assessments, and relationship-building, all while helping people remain safe and independent in their homes. The ideal candidate thrives in a fast-paced environment, enjoys connecting with people, and desires work that truly matters.
Requirements
- At least 1 year of customer service or healthcare-related experience
- Strong communication and relationship-building skills
- Comfortable working with diverse populations and personalities
- Strong computer and documentation skills
- Ability to multitask and stay organized in a fast-paced environment
- Creative problem-solving and critical thinking skills
- Valid driver’s license / care insurance
- Reliable transportation to drive to and from client homes
Nice To Haves
- Experience in healthcare, caregiving, scheduling, case management, home care, or human services preferred
Responsibilities
- Coordinate and complete new client assessments
- Develop and update client care plans and task lists
- Partner with Medicaid, VA, ODDS, OPI, and other community case managers
- Conduct ongoing client visits and quarterly assessments
- Support client scheduling and coordination needs
- Monitor quality of care and client satisfaction
- Identify client safety, mobility, hygiene, and support needs
- Help create safe and successful home care plans
- Provide excellent customer service to clients, families, and caregivers
- Participate in an on-call rotation for support and staffing coordination
- Maintain accurate documentation and confidentiality
Benefits
- Competitive pay
- Health benefits
- Paid training
- Supportive team environment
- Growth opportunities throughout the company
- Employee recognition and incentive programs
- Flexible, team-focused culture
- Scholarship and continuing education opportunities
- Fun staff events, celebrations, and office activities
- Employee incentive program includes opportunities to earn prizes, bonuses, getaway packages, electronics, spa experiences, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
