About The Position

The Assistant Business Manager provides operational, administrative, and project support across executive priorities and workstreams within the CEO/COO Office. This role involves supporting the Executive Business Manager in managing calendars, travel, expenses, meetings, stakeholders, and projects. A key responsibility is supporting the planning and delivery of CEO/COO internal meetings, including agenda preparation, executive communications, timeline management, presentations, attendee coordination, logistics, AV setup, briefing materials, and follow-up. The position also contributes to the delivery of GSMA's flagship events such as MWC Barcelona, MWC Shanghai, M365, Nova, and selected GSMA Services initiatives, involving timeline management, stakeholder and vendor coordination, logistics, reporting, and presentations. Additionally, the role supports projects like the GSMA’s Climate & Sustainability program, which includes sustainability tracking, stakeholder coordination, environmental reporting, and CDP support, requiring data gathering, timeline management, documentation, and compliance activities. The Assistant Project Manager will also contribute to process improvements, strategic projects, and manage smaller workstreams, with increasing ownership over time. This role offers significant opportunities for professional growth in project coordination, executive support, global event delivery, and sustainability reporting within a fast-paced global environment.

Requirements

  • Strong organizational skills.
  • Positive and collaborative approach.
  • Interest in building a career in project management, operations, events, or executive support.
  • Willingness to learn, manage multiple tasks, and work with care and professionalism.
  • Ability to develop communication and stakeholder management skills.
  • Hands-on experience supporting meetings, travel, expenses, event coordination, and day-to-day project activity.
  • Previous experience in coordination, administration, project support, events, or operations is helpful.
  • Transferable skills and potential are welcomed.
  • Microsoft Office Suite including PowerPoint, Excel, Outlook, and Teams.
  • Experience with SharePoint, Asana, Smartsheet, Salesforce, Monday.com, or similar project management systems is beneficial.
  • Experience with Concur, Workday or equivalent expense management platforms is beneficial.
  • Communication skills.
  • Project Management skills.
  • Stakeholder Management skills.
  • Delivery skills.
  • Agility.

Nice To Haves

  • Exposure to sustainability reporting or large-scale events is a plus, but not essential.

Responsibilities

  • Provide operational, administrative, and project support across executive priorities and workstreams.
  • Manage calendars, travel, expenses, meetings, stakeholders, and projects.
  • Support the planning and delivery of CEO/COO internal meetings, including agendas, executive communications, timelines, presentations, attendee coordination, logistics, AV, briefing materials, and follow-up.
  • Support the delivery of GSMA’s flagship events (e.g., MWC Barcelona, MWC Shanghai, M360, Nova) and GSMA Services initiatives, including timelines, stakeholder and vendor coordination, logistics, reporting, and presentations.
  • Support projects such as the GSMA’s Climate & Sustainability program, including sustainability tracking, stakeholder coordination, environmental reporting, and CDP support.
  • Assist with data gathering, timeline management, documentation, and compliance activities aligned to GSMA’s sustainability goals.
  • Support process improvements, contribute to strategic projects, and manage smaller workstreams with increasing ownership.
  • Work with GSMA’s external sustainability partner to support data collection, coordination, timelines, documentation, and related reporting deliverables for CDP reporting.

Benefits

  • Fantastic learning & development opportunities
  • Generous holiday allowances
  • Four additional days off for professional development
  • Flexi-time
  • Remote working is available to all staff
  • Competitive compensation
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