Assistant Branch Manager

Hertz • Parma Heights, OH

3d

About The Position

The Assistant Branch Manager supervises overall branch operations to support productivity, profitability, and customer satisfaction. The role includes sales efforts and business initiatives, as well as preparing reports such as profit and loss statements, budgets, operating reviews, and audits. The listed wage is $17.50 per hour plus incentives, which vary based on job performance.

Requirements

• Be at least 20 years old.
• Have a valid driver’s license.
• Have 1–2 years of solid customer service experience in a related industry.
• Have prior management experience in sales and customer service.
• Have excellent written and spoken communication skills.
• Be able to multitask.
• Be able to project a professional appearance.
• Be able to read and understand driving directions and maps.
• Be able to engage in verbal interaction with customers.

Nice To Haves

• Line management experience.
• Previous sales experience.
• Ability to drive multiple types of automatic vehicles.

Responsibilities

• Supervise the office’s daily activities, including fleet, infleeting, document compliance, out-of-service operations, customer service, ancillary sales, and staff training.
• Maintain positive and professional rapport with partners.
• Help fulfill the office’s financial goals for revenue, VAS, on-rents, and EBITDA.
• Communicate consistently and frequently with the branch manager.
• Maintain branch cleanliness.
• Help maintain Hertz service quality standards.
• Follow Hertz policies and procedures daily.
• Prepare reports, including profit and loss statements, budgets, operating reviews, and audits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed