Assistant Branch Manager

Airgas•Houston, TX

9d•Onsite

About The Position

The Assistant Branch Manager partners with the Branch Manager to support and coordinate the route drivers and customer deliveries for the branch. The Assistant Branch Manager shares responsibility with the Branch Manager for safety management, advancing sales activity at the branch, staff development and retention, facility maintenance, and the overall sound stewardship of branch resources. This includes ensuring alignment with all regulatory agencies and requirements, such as OSHA, FDA, and Airgas USA, LLC policies and procedures (including SOPs) at the facility. When the Branch Manager is off-site, the Assistant Branch Manager will provide guidance to all branch personnel, including Counter Sales Representatives and administration.

Requirements

High school diploma or general education degree (GED) is required.
Action-oriented contributor with a background in creating and implementing plans that advance business success in key areas.
Enjoys working with a wide variety of people with different perspectives and backgrounds.
Demonstrated knowledge of order entry, data research, and computer skills necessary to support customers and suppliers.
Proficiency in truck routing protocols and the shipping of hazardous materials as well as comprehensive understanding of DOT regulations and FDA compliance requirements.
A thorough understanding of products, services, and associated technologies, or a curiosity and readiness to learn.
Experience guiding a team of two or more associates, with a demonstrated ability to effectively support professional development, including coaching, accountability, and performance reviews.
Ability to read, analyze, and foster understanding of general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rates, ratios, and percentages to support informed decision-making.

Nice To Haves

College degree in supply chain management, logistics management or related field preferred.
Foundational knowledge of Microsoft/Google Office applications (Word, Excel, PowerPoint, and Outlook).
Knowledge of SAP is considered a valuable addition to the team.

Responsibilities

Reviews safety events to recommend improvements and eliminate recurrences.
Maintains alignment with all regulatory (OSHA, FDA, EPA, DOT) requirements, training, and records.
Provides guidance and support to direct reports in alignment with company policies and values
Partners with Human Resources on staffing, recruitment, and inclusive retention strategies.
Shares responsibilities to support business effectiveness and team professional growth.
Coordinates hiring, training, and performance coaching while fostering understanding to resolve concerns.
Ensures all customers receive excellent service and timely, courteous follow-up
Supports the accuracy of sales-related paperwork, inventory management, and branch shipments.
Maintain all required D.O.T. inspection reports and manifests, verify and release tickets, and any additional documentation needed in the support of branch drivers.
Review and process daily all Department of Transportation (DOT) documentation; vehicle condition reports and drivers hours of service, route efficiency, and completion.
Submit all required D.O.T. paperwork (hours of service logs, manifests, VIRs, etc.) and additional reports in an accurate and timely manner to the appropriate individuals.
Advance continuous improvement in daily distribution operations.
Prepare load sheets, delivery tickets, and manifests and emphasize any key customer needs.
Ensure loads are accurate and complete.
Foster alignment between distribution and sales.
Plan delivery by organizing truck loads and routing schedules.
Communicates goals to the team and coordinates responsibilities.
Collaborate on or adjust work schedules and procedures to meet delivery schedules.
Partners with the Plant Manager on coaching the team and maintaining a functional, welcoming facility.
Utilizes TRIPS and monthly dashboards to inform daily routing and sound business decisions.
Supports the scheduling of preventative maintenance for the facility and vehicle fleet.
Maintains accurate records and contributes to the continuous improvement of safety and quality programs.