Assistant Branch Manager - Corinth

Hudson River Community Credit Union • Corinth, NY

1d • Onsite

About The Position

Hudson River Community Credit Union is seeking a motivated and member-focused Assistant Branch Manager to support daily branch operations, lead team performance, and deliver exceptional member experiences. This role partners closely with the Branch Manager to drive results in service, lending, and operational excellence while developing team members and fostering a positive, high-performing culture. The ideal candidate is a strong leader who can balance people, performance, and member service.

Requirements

• Three to five years of similar or related experience in financial services or retail banking/credit union.
• Previous supervisory experience required.
• NMLS Registration required.
• Notary certification.
• Strong leadership and coaching abilities
• Excellent communication and interpersonal skills
• Knowledge of consumer lending and financial products
• Ability to balance service, sales, and operational priorities
• Strong attention to detail and problem-solving skills
• Proficiency with banking systems, digital tools, and Microsoft office products
• Proficiency in loan underwriting

Nice To Haves

• College degree preferred or an equivalent of the same in practical experience is also acceptable for the position.

Responsibilities

• Support the Branch Manager in leading and developing branch staff
• Provide coaching, training, and performance feedback
• Reinforce service expectations, policies, and procedures
• Act as a leader in the absence of the Branch Manager
• Ensure delivery of exceptional, personalized member service
• Resolve escalated member concerns and complex service issues
• Promote a member-first culture across the team
• Support branch with lending goals and deposit growth
• Oversee daily branch operations, including cash controls and balancing
• Ensure adherence to all policies, procedures, and regulatory requirements
• Monitor and maintain operational efficiency and accuracy
• Assist with scheduling to ensure proper coverage
• Support staffing decisions and onboarding of new team members
• Underwrite loan applications taken at the branch

Benefits

• Medical, Dental, Vision, FSA & HSA options.
• Life insurance, short term, & long-term disability benefits.
• 401K with matching contribution up to 10%.
• Generous paid time off, including birthday off and additional 12 observed holidays.
• Gym reimbursement and wellness program.
• Internal and external training, including certification and tuition reimbursement.
• Community Volunteer initiatives.
• Career growth & advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees