Assistant Branch Manager

White Cap•Grand Junction, CO
•$61,300 - $88,900

About The Position

White Cap is hiring an Assistant Branch Manager to support branch sales and operations at a North American distributor serving professional contractors and construction projects. The role supports the talent acquisition, development, and retention of branch associates and assists the Branch Manager with sales and profitability strategies. The Assistant Branch Manager manages the branch when the Branch Manager is absent and coordinates procurement, inventory control, shipping and receiving, warehousing, and sales in accordance with organizational policies and procedures. The role also resolves customer and operational problems, supports counter and inside sales as needed, ensures orders are billed accurately and promptly, schedules staff, and analyzes budgets and variances. Generally, the role requires 5+ years of experience. Operation of a company or personal vehicle is required for more than 20% of the average work week; selected candidates must have an acceptable Motor Vehicle Record.

Requirements

  • Generally, 5+ years of experience.
  • Ability to meet the acceptable Motor Vehicle Record requirement for a position involving regular vehicle operation.

Nice To Haves

  • Experience in construction supply, building materials, or industrial distribution environments.
  • Working knowledge of branch operations, including inventory control, order fulfillment, and warehouse processes.
  • Experience supporting or leading front-line teams, including warehouse, counter, or inside sales teams.
  • Demonstrated ability to resolve customer issues and operational challenges in a fast-paced environment.
  • Proficiency with ERP or order management systems; Oracle is preferred.
  • Understanding of sales drivers, margins, and branch-level performance metrics.
  • Familiarity with safety standards and working in OSHA-regulated environments.
  • Bilingual Spanish/English skills.
  • Forklift experience.

Responsibilities

  • Support talent acquisition, development, and retention of branch sales and operations associates.
  • Manage the branch in the Branch Manager’s absence.
  • Assist the Branch Manager in developing strategies to drive branch sales and profitability.
  • Coordinate procurement, inventory control, shipping and receiving, warehousing, and sales in accordance with organizational policies, principles, and procedures.
  • Resolve branch-level problems and investigate customer complaints, including issues involving damaged items, overcharges, and shipment or delivery delays.
  • Make necessary resource adjustments.
  • Manage branch-level operational problems, investigate inventory discrepancies, and make adjustments as required.
  • Serve customers and support counter and inside sales functions as needed.
  • Ensure sales orders are billed correctly and in a timely manner.
  • Schedule staff and analyze budgets and variances.
  • Perform other duties as assigned.
  • Operate a company or personal vehicle consistently for more than 20% of the average work week and meet the acceptable MVR requirement.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Tuition reimbursement.
  • Generous time off package, including paid maternity leave, parental leave, sick time, and vacation time.
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