Assistant Branch Manager

White Cap•Greer, SC

About The Position

White Cap is hiring an Assistant Branch Manager to support branch sales and operations. The role supports the hiring, development, and retention of branch associates and manages the branch when the Branch Manager is absent. The Assistant Branch Manager helps develop strategies to increase sales and profitability and coordinates procurement, inventory control, shipping and receiving, warehousing, and sales in accordance with company policies and procedures. The position resolves branch-level problems, investigates customer complaints and inventory discrepancies, and makes necessary resource or inventory adjustments. It also serves customers and supports counter and inside sales as needed, ensures sales orders are billed accurately and promptly, schedules staff, and analyzes budgets and variances. Other duties may be assigned. The position consistently requires operating a company or personal vehicle for more than 20% of the average work week. Selected candidates must have an acceptable Motor Vehicle Record (MVR).

Requirements

  • Generally, 5 or more years of experience.
  • Must have an acceptable Motor Vehicle Record (MVR).
  • Consistent operation of a company or personal vehicle for more than 20% of the average work week is required.

Nice To Haves

  • Forklift experience.
  • Experience with sales order computer software, preferably Oracle.
  • Knowledge of construction and industrial products.
  • Spanish language proficiency.

Responsibilities

  • Support the talent acquisition, development, and retention of branch sales and operations associates.
  • Manage the branch in the Branch Manager’s absence.
  • Assist the manager in developing strategies to drive branch sales and profitability.
  • Coordinate procurement, inventory control, shipping and receiving, warehousing, and sales in accordance with organizational policies and procedures.
  • Resolve branch-level problems and investigate customer complaints involving issues such as damaged items, overcharges, and shipment or delivery delays.
  • Make necessary resource adjustments.
  • Manage branch-level operational problems, investigate inventory discrepancies, and make adjustments as required.
  • Serve customers and support counter and inside sales functions as necessary.
  • Ensure sales orders are billed correctly and in a timely manner.
  • Schedule staff and analyze budgets and variances.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Tuition reimbursement
  • Paid maternity leave
  • Paid parental leave
  • Sick time
  • Vacation time
  • Generous time off package
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