Assistant Branch Manager - Float

Trustar Bank•Northern, VA

7d•Onsite

About The Position

Trustar Bank is seeking an experienced Assistant Branch Manager for its Branch network. The Assistant Branch Manager is responsible for providing high-quality customer service and overall responsibility for the Branch and Universal Banker’s daily settlement, for processing deposit accounts and loan transactions, cashing checks, cross-selling bank services and maintaining account records and operations. The ABM will follow all established policies and procedures of the bank. Trustar Bank has grown rapidly since its start in 2019. With an all-star team and fast-paced environment, this is an exciting opportunity to grow with an all star team. This is an in-office position.

Requirements

High school diploma or its equivalent.
Minimum five years banking experience including customer service, teller training, and new accounts training.
Must have a professional image.
Ability to remain calm and complete more than one task at a time in a fast-paced environment.
Knowledge of online teller terminal.
Working knowledge of and experience with Microsoft Office applications.
Ability to function as an effective team member.
Ability to communicate clearly over the telephone and in person.

Nice To Haves

Bachelor’s degree preferred.
Prior Supervisory experience is preferred.

Responsibilities

Represent the Bank to customers in a courteous and professional manner, providing prompt, efficient, and accurate service while ensuring clients feel welcome in the branch.
Support the Branch Manager in the overall management of the branch, focusing on sales, service, operations, and staffing.
Cross-sell bank products and services to deepen existing client relationships.
Answer client account inquiries and resolve problems or discrepancies concerning clients’ accounts.
Maintain knowledge of Trustar Bank products/services.
Perform daily operations which may include running a teller drawer when necessary, deposit reviews, and balancing the branch ATM.
Perform branch audits.
Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank policies and procedures, including opening new accounts, teller procedures, security procedures, BSA procedures, and Compliance procedures.
Assist with other duties as assigned.