Assistant Branch Manager - Float

Trustar Bank•McLean, VA

5d•Onsite

About The Position

Trustar Bank is a community bank conceived to meet the banking needs of businesses and individuals in the greater metropolitan Washington DC area. The Organizers of the Bank are experienced bankers, bank investors, and business professionals in the Bank’s target market area. Rapid consolidation in the Bank’s target market has created an opportunity for a community-based commercial bank. ‘At Trustar, our mission is to be your partner for financial success, to provide a sound investment for our shareholders, and to support our local community.’ A viable market, sufficient capital, engaged leadership, and strong management are critical success factors for any financial institution. Service differentiates one bank from another. As a community bank, Trustar Bank’s strategy is to be a personalized alternative to larger, super-regional financial institutions that increasingly dominate the Bank’s primary market. Our mission statement emphasizes personal service, responsiveness, and a willingness to tailor products and services to meet the needs of our customers: ‘Our unique approach to financial services and our ‘can do’ attitude sets us apart from our competition. At Trustar, our philosophy is to provide customized banking solutions and top-notch service that truly addresses your individual needs.’ Trustar Bank is currently seeking an experienced Assistant Branch Manager for our Branch network! The Assistant Branch Manager is responsible for providing high quality customer service and overall responsibility for the Branch and Universal Banker’s daily settlement, for processing deposit accounts and loan transactions, cashing checks, cross-selling bank services and maintaining account records and operations. The ABM will follow all established policies and procedures of the bank.

Requirements

High school diploma or its equivalent.
Minimum five years banking experience including customer service, teller training and new accounts training.
Must have a professional image.
Ability to remain calm and complete more than one task at a time in a fast-paced environment.
Knowledge of online teller terminal.
Working knowledge of and experience with Microsoft Office applications.
Ability to function as an effective team member.
Ability to communicate clearly over the telephone and in person.

Nice To Haves

Bachelor’s degree preferred.
Prior Supervisory experience is preferred.

Responsibilities

Provide prompt, efficient and accurate service while meeting with clients to ensure they feel welcome in the branch.
Support the Branch Manager in the overall management of the branch including sales, service, operations and staffing with focus on operations.
Responsible for cross selling bank products and services to deepen existing client relationships.
Answer client account inquiries.
Resolve problems or discrepancies concerning clients’ accounts.
Daily operations may include activities such as running a teller drawer when necessary, deposit reviews and balancing branch ATM.
Responsible for performing branch audit.
Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank policies and procedures as they pertain to the performance of the position to include opening new accounts, teller procedures, security procedures, BSA procedures and Compliance procedures.
Assist with other duties as assigned.