Assistant Branch Manager - Float

TRUSTONE FINANCIAL CREDIT UNION • Burnsville, MN

1d • Hybrid

About The Position

The Assistant Branch Manager – Float drives a sales and service culture in the Credit Union by providing superior leadership and operational support across multiple branch locations. This role focuses on coaching and motivating float staff to deliver exceptional member experiences while hitting key targets for new business development, referrals, and member relationship retention. Beyond float team leadership, this role will serve as a strategic partner to the AVP/Retail Sales & Service Manager, assisting with reporting and project management to ensure organizational goals are met.

Requirements

• Availability to work 40 hours per week Monday through Friday between the hours of 8:45am – 5:15pm and rotating Saturdays 9:00am – 1:00pm floating between multiple branch locations in our Minnesota regions; exempt.
• Bachelor’s degree, preferably in Finance, Business Administration or related, or equivalent relevant work experience.
• 2+ years of experience in banking and/or a sales position promoting products and services.
• Previous supervisory experience or proven leadership skills.
• Knowledge and proven abilities in outside and inside sales.
• Strong interpersonal skills, maturity, and good judgment.
• Excellent customer service and strong verbal and written communication skills.
• Positive professional appearance and attitude.
• Ability to work in a complex, fast-paced, competitive, and rapidly changing environment with variable stress levels.
• Excellent organizational, prioritization and delegation skills.
• Strong technical skills, including proficiency with Microsoft Office products and the ability to quickly learn and apply new systems and technologies.
• Availability to work various hours and locations as needed.
• A reliable vehicle/transportation for local travel and a valid driver’s license.
• Required to be compliant with the terms and conditions outlined in TruStone Financial’s SAFE Act Policy, which includes the submission of fingerprints, the successful completion of an FBI background check and maintaining current and compliant registration in Nationwide Mortgage Licensing System (NMLS).
• Compliance with the Bank Secrecy Act and all its provisions.
• Ability to pass a pre-employment drug test and various background checks.
• Regular and reliable attendance at the workplace.

Responsibilities

• Drives a sales and service culture in the Credit Union by providing superior leadership and operational support across multiple branch locations.
• Coaches and motivates float staff to deliver exceptional member experiences while hitting key targets for new business development, referrals, and member relationship retention.
• Serves as a strategic partner to the AVP/Retail Sales & Service Manager, assisting with reporting and project management to ensure organizational goals are met.

Benefits

• Competitive pay and incentive programs for all positions.
• Health insurance with the ability to choose which plan option is best for you – a Traditional Health Plan or Health Savings Plan.
• Affordable dental and vision insurance coverage.
• Earn 22 days of paid time off annually for full-time employees with an equivalent accrual for part-time employees – and, the longer your tenure, the more PTO you’ll have to enjoy.
• 10+ paid holidays each year.
• Up to 16 hours of paid time annually to volunteer for organizations you are passionate about.
• 401(k) with 50% employer match on the first 6% you contribute – plus, after one year of service, an additional 3% safe harbor employer contribution that is immediately 100% vested regardless if you are contributing or not.
• Eligibility for profit sharing opportunities in the form of a contribution to your 401(k) account.
• Employer-paid Short Term and Long Term Disability benefits.
• Employer-provided life insurance up to 2.5x your base salary with the option to purchase additional coverage for yourself, spouse and eligible dependents.
• Reimbursement for higher education expenses of up to $5,250 per calendar year (including tuition, books and activity fees).
• Career development opportunities – including our STEP job shadow program, TruStone Academy certification courses, Mentorship Program and more.
• Special employee discounts when you join TruStone Financial as a credit union member.
• Employee activities, events, discounts, and many other great benefits and perks!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level