Assistant Banquet Manager

Omni Hotels & Resorts • Richmond, VA

5d • Onsite

About The Position

Ideally located in the heart of everything that makes Richmond a unique and special destination, the Omni Richmond Hotel is known for refined Southern hospitality in an elegant and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy a location adjacent to timeless architecture, restaurants, nightlife and the scenic James River. The Omni Richmond is at the very center of Richmond's financial and legislative districts, blocks from the Virginia State Capitol.
Omni Richmond’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Richmond Hotel may be your perfect match.
Overview:
The Assistant Banquets Manager is responsible for ensuring proper set up and service of all banquet functions, supervising all banquet associates to ensure guest satisfaction, and maintain service standards. This is a leadership role responsible for training of associates to deliver prompt, courteous service in a manner that complies with Omni food and beverage standards and company policies and procedures.

Requirements

• Minimum of 3-5 years of experience in banquet management or a similar role in a hotel or hospitality setting.
• High School Diploma or Equivalent; Some College education preferred.
• Strong leadership, organizational, and communication skills.
• Exceptional customer service skills with the ability to handle high-pressure situations.
• Proficiency in Microsoft Office.
• Ability to work flexible hours, including evenings, weekends, and holidays, based on event schedules.
• Attention to detail and ability to multitask effectively in a fast-paced environment.
• Strong problem-solving skills and a solution-oriented approach.
• Knowledge of food safety and event setup requirements.
• Must be able to stand for long periods and lift up to 50 lbs as needed.
• Ability to work in a fast-paced environment, managing multiple events simultaneously.

Nice To Haves

• Some College education preferred.

Responsibilities

• Assist the Banquet Manager in carrying out their duties and responsibilities.
• In the absence of the Banquet Manager, oversee and manage the staff, ensuring smooth operations and exceptional service.
• Maintain and manage all banquet equipment, ensuring it is in good working condition.
• Control payroll and keep accurate records of assigned tasks and duties.
• Coordinate and communicate with the Service Staff to ensure seamless event execution.
• Collaborate with the Stewarding Department to ensure all necessary services are provided.
• Ensure the proper setup and arrangement of functions according to the event requirements.
• Oversee the flow of functions, ensuring everything runs smoothly and without any issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED