Assistant Banking Center Manager - Ontario Office

Park National Bank•Ontario, OH

20d•Onsite

About The Position

This role is responsible for serving customers, prospective customers, and bank associates with professionalism and adherence to company standards. The Assistant Banking Center Manager ensures branch policies and procedures are followed, executes retail banking initiatives, and acts as an advocate for digital product adoption. Key responsibilities include originating and maintaining deposit accounts, identifying consumer lending opportunities, and making product referrals to other business lines. The position also involves promoting the bank within the market, managing risks, and ensuring compliance with bank policies. A significant part of the role includes managing staff, which involves interviewing, selecting, training, setting goals, conducting performance reviews, and approving timecards for direct reports. The role requires participation in community-based or networking events, which may occur on evenings or weekends.

Requirements

High School Diploma or Equivalent required
2 - 4 years of experience in banking field required
Basic Computer Skills
Interpersonal/Customer Service Skills
Written and Verbal Communication
Ability to understand and follow directions
Adaptable to change
Ability to influence others
Organizational Skills/Detail Oriented
Able to Multi-Task or Juggle Priorities
Leadership/Management Skills
Ability to build collaborative relationships
Ability to develop or mentor others
Ability to work as part of a team
Analytical Thinking
Problem/Situation Analysis
Ability to work Independently

Nice To Haves

Associates or Bachelor's Degree in Business, or other business-related field of study
Minimum 1 year of supervisory experience preferred

Responsibilities

Serve customers, prospective customers, and bank associates promptly and professionally in accordance with company standards.
Ensure established branch policies and procedures are followed in accordance with Bank guidelines.
Execute retail banking initiatives and strategies through consultative relationship management.
Act as an advocate of digital product adoption for customers and provide internal support for branch associates.
Originate and maintain Deposit Accounts, including Retail Deposit Accounts, Digital Products and Services, and small business deposit accounts.
Identify consumer lending opportunities, promote lending products, and originate Consumer Loans.
Make product referrals to other Lines of Business and subject matter experts, acting as an active team member.
Promote the bank within the market area in collaboration with the branch manager and leadership.
Participate in identifying, measuring, monitoring, controlling, and mitigating departmental and enterprise-wide risks.
Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies, and procedures.
Deliver a consistent, high level of service within Serving More standards.
Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates’ skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews, make recommendations for salary adjustments, and approve timecards for 5+ FTEs.
Be available for periodic community-based or networking events on evenings or weekends as needed.
Perform other duties as assigned.