Assistant Account Manager - National Retail Accounts

Peterson Wholesale•Auburn, WA

12h•$75,000 - $85,000•Onsite

About The Position

The Assistant Account Manager supports the Account Managers in managing and growing an assigned portfolio of accounts. This role handles day-to-day buyer communications, supports commercial activity, assists with order and service coordination, and identifies opportunities to grow revenue within the existing account base. The Assistant Manager is a development role designed to build the skills, product knowledge, and retail account expertise needed to advance into a full Account Manager position.

Requirements

2+ years of sales, account management, or customer-facing experience in specialty food, grocery, or a related field
Genuine interest in specialty food and specialty grocery retail, with a willingness to develop deep product knowledge
Strong organizational skills and ability to manage multiple accounts and priorities simultaneously
Excellent communication and interpersonal skills
Self-motivated and able to work both independently and as part of a collaborative account team

Nice To Haves

Prior experience in a retail sales support or account coordination role in food or distribution
Familiarity with CRM tools and account planning processes
Knowledge of Pacific Northwest specialty or regional grocery accounts
College degree preferred

Responsibilities

Support the Account Managers in managing day-to-day buyer relationships, ensuring chain accounts receive timely, accurate, and professional responses.
Serve as a primary point of contact for assigned accounts, handling routine buyer inquiries, order follow-ups, and communications within established SLA timeframes.
Support the Account Managers in communicating pricing changes, policy updates, and operational changes to assigned accounts.
Maintain accuracy and timeliness of customer and sales team data in the system.
Assist in identifying and acting on revenue growth opportunities within existing accounts, including new SKU introductions and program expansion.
Support new account onboarding and participate in trade shows, buyer meetings, and customer events.
Develop strong knowledge of Peterson’s product assortment, including cheese, charcuterie, and specialty food categories.
Stay current on new products, seasonal offerings, and promotional programming.
Coordinate with Customer Success & Sales Operations on order accuracy, issue resolution, and buyer service needs.
Communicate account feedback and market observations to the Account Manager.
Support forecasting, account planning, and reporting.