Assistant Account Manager
Upswell Marketing•Marietta, GA
•Hybrid
About The Position
As an Assistant Account Manager on the Client Services team, you will be responsible for managing a portfolio of client relationships. This involves spotting opportunities for growth, keeping campaigns on track, and translating data into client-understandable stories. You will support the team by ensuring client needs are met and contributing to the success of client accounts.
Requirements
- An associate's degree plus 2 years of experience, or a bachelor's degree.
- 0–2 years in client services, campaign coordination, or account support.
- Solid, comfortable skills in Excel, Word, and PowerPoint.
- Sharp analytical, organizational, and communication instincts.
- A knack for juggling multiple systems and tools without missing a beat.
Responsibilities
- Manage a portion of the book of business and grow client relationships through regular, proactive outreach.
- Prepare for client conversations with a sharp read on campaign performance and upsell opportunities.
- Process orders end-to-end — route selection, creative requests, and asset collection.
- Track proofs, send pre-campaign updates, and catch postal delays before they become problems.
- Turn data into insight: list cleaning, suppression uploads, match-back analysis, and ROI Tool activation.
- Deliver performance recaps that clients actually read and act on.
- Double-check tracking numbers, QR codes, and landing pages, and make quick creative fixes as needed.
- Guide new clients through onboarding for a smooth first experience.
Benefits
- Hybrid work environment that gives you flexibility without losing the team energy.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
