Asset Sales Generalist

DLL Group•Burlington, ON

3d•CA$58,271 - CA$87,407•Hybrid

About The Position

As an Asset Sales Generalist, you will assist the Asset Sales Specialist with end-of-lease income, through a variety of channels; renewals/extensions with lessees or arrange for equipment sales to partners and third parties, while ensuring the equipment is returned in its agreed upon condition.

Requirements

3-5 years relevant experience
Strong communication skills in speaking, reading, writing in English is required
Analytical skills and attention to detail
Proficiency with Excel
Strong organizational skills
Ability to learn different aspects of each GBU including Office equipment, Constructions, Agricultural, healthcare and tech equipment. Multitasking is a must.
Ability to interact at different levels of a customer organization
Strong focus on customer service and relationship management
Open to give and receive feedback to foster a learning culture in the team
Able to work in a multi-functional and multi-cultural environment
Ready to go above and beyond to deliver results
Able to work in a fast-paced environment
Ability to work from home independently/in a team environment both remotely and in-office (twice a week on average)
A team player with strong interpersonal skills. Good interaction between the team members and other departments

Nice To Haves

Customer Service experience.
Bilingual (French/English) an asset.

Responsibilities

Own the end of lease process for the assets you will be responsible for. This process may include lease expiry notifications, email follow-up, personal contact with customers to discuss options and procedures. All these activities require clear communication to customers and internal stakeholders.
Handle end of lease inquiries related to documentation, including providing copy of renewal invoices, return instructions, buyout, copy of contracts, etc.
In case of equipment returns: organize logistics to ensure cost-effective and delivery of assets to be remarketed.
Make decisions to determine next steps in the end of lease process is necessary to finalize a file.
Execute appropriate documentation, invoicing sale of assets, and several administrative functions
Enforce contractual cancellation terms and return conditions, arrange for the timely collection of restocking fees, excess usage, and damages to DLL’s equipment.
Liaison with vendor and dealer partners on all end of lease related requests.
Work an assigned worklist for follow-up related to Asset disposition.
Manage refunds & lease terminations.
Work closely with Asset Sales Specialists and Business Development Managers with administrative tasks as needed

Benefits

Two working days per year volunteering for a local charity
Bonus plan
Remote working from home opportunities
Flexible hours
Career development opportunities: online learning, member development programs, Tuition reimbursement program.
Outstanding Medical, Dental, Vision and Paramedical benefit programs
Employer paid defined contribution pension plan
Industry leading Vacation package
Subsidized Gym membership programs
Employee Referral program
Open concept modern working environment