Asset Protection & Safety Mgr
About The Position
The Asset Protection & Safety Manager (APSM) oversees and coordinates programs and processes to minimize loss while maintaining a safe working and shopping environment. The role monitors and responds to criminal activity, coaches and trains associates, and oversees inventory levels to help address shrink and shortages. The APSM may need to respond to violent altercations to help keep customers and staff safe and serves as an expert on safety reports, guidelines, and regulations. The role supports store operational leadership in delivering friendly, professional, and timely customer service; monitors receiving, shipping, and selling patterns; and champions initiatives and processes that improve safety, hazmat, shrink, and security outcomes. Regular travel is not required, though occasional travel may be needed for meetings, training, or support of neighboring stores.
Requirements
- Bachelor's degree or higher, or a high school diploma or equivalent and 3 years of relevant work experience, such as retail or Asset Protection.
- Availability for morning, afternoon, and evening shifts any day of the week.
- Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary for job duties.
- Ability to lift at least 25 pounds without assistance; may lift more than 25 pounds with or without assistance.
Nice To Haves
- Bachelor's degree in Criminal Justice, Safety, Business, or a related Asset Protection field.
- Completion of a nationally certified training program, such as Wicklander-Zulawski or Reed training.
- Professional accreditation, such as APQ or APC, or equivalent experience.
- 2 years of experience directly or indirectly supervising employees, including coaching, mentoring, directing, training, performance management, and recognition.
- 2 years of experience as a manager in a retail environment.
- 1 year of experience conducting quality reviews or audits.
- Demonstrated experience analyzing business documents, such as P&L statements and exception reports.
- Demonstrated experience conducting multiple retail investigations.
- Experience using physical security systems, such as CCTV and EAS.
Responsibilities
- Help the Store Operational Leadership team ensure associates provide friendly, professional, and timely customer service.
- Monitor receiving, shipping, and selling patterns for the assigned store.
- Champion initiatives and establish processes and controls to improve safety, hazmat, shrink, and security outcomes.
- Oversee and coordinate programs and processes to minimize loss and maintain a safe working and shopping environment.
- Monitor and respond to criminal activity.
- Coach and train associates.
- Oversee inventory levels to help address shrink and shortages.
- Respond to violent altercations when necessary to help keep customers and staff safe.
- Provide expertise on safety reports, guidelines, and regulations.
- Travel occasionally to meetings, training, or to support neighboring stores, if needed.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Associate discount and discount platform
- Potential discretionary annual bonuses
- Potential enrollment in the Employee Stock Purchase Plan and/or deferred compensation plan
- Potential grant awards
- Wellness programs
- Learning and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
