Asset Protection & Safety Mgr
About The Position
The Asset Protection & Safety Manager (APSM) oversees and coordinates programs and processes to minimize loss while maintaining a safe working and shopping environment. The role monitors and addresses criminal activity, coaches and trains associates, and oversees inventory levels to help reduce shrink and shortages. The APSM may respond to violent altercations to help keep customers and staff safe and serves as an expert on safety reports, guidelines, and regulations. The role supports the Store Operational Leadership team in delivering friendly, professional, and timely customer service; monitors receiving, shipping, and selling patterns; and champions initiatives and controls that improve safety, hazardous-materials, shrink, and security outcomes. Regular travel is not required, though occasional travel to meetings, trainings, or neighboring stores may be needed.
Requirements
- Bachelor's degree or higher, or a high school diploma or equivalent and 3 years of relevant work experience, such as retail or Asset Protection.
- Availability for morning, afternoon, and evening shifts any day of the week.
- Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift 25 pounds without assistance; may lift more than 25 pounds with or without assistance.
Nice To Haves
- Bachelor's degree in Criminal Justice, Safety, Business, or a related Asset Protection field.
- National certified training program, such as Wicklander-Zuwalski or Reed training.
- Professional accreditation, such as APQ or APC, or equivalent experience.
- 2 years of experience directly or indirectly supervising employees, including coaching, mentoring, directing, training, performance management, and recognition.
- 2 years of experience as a Manager in a retail environment.
- 1 year of experience conducting quality reviews or audits.
- Demonstrated experience analyzing business documents, such as P&L statements and exception reports.
- Demonstrated experience conducting multiple retail investigations.
- Experience using physical security systems, such as CCTV and EAS.
Responsibilities
- Help the Store Operational Leadership team ensure associates deliver friendly, professional, and timely customer service.
- Monitor receiving, shipping, and selling patterns for the assigned store.
- Champion initiatives and establish processes and controls that improve safety, hazardous-materials, shrink, and security outcomes.
- Oversee and coordinate programs and processes to minimize loss and maintain a safe working and shopping environment.
- Monitor and address criminal activity.
- Coach and train associates.
- Oversee inventory levels to help reduce shrink and shortages.
- Respond to violent altercations when necessary to help keep customers and staff safe.
- Serve as an expert on safety reports, guidelines, and regulations.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Potential discretionary annual bonuses
- Potential enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan
- Potential grant awards
- Wellness programs
- Learning and development opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
