Asset Protection & Safety Mgr
About The Position
The Asset Protection & Safety Manager (APSM) oversees and coordinates programs and processes to minimize loss while maintaining a safe working and shopping environment. The role monitors and addresses criminal activity, coaches and trains associates, and oversees inventory levels to help reduce shrink and shortages. The APSM may respond to violent altercations to help keep customers and staff safe and serves as an expert on safety reports, guidelines, and regulations. The APSM works with store operational leadership to support friendly, professional, timely customer service; monitors receiving, shipping, and selling patterns; and champions initiatives and establishes processes and controls that improve safety and hazardous-materials, shrink, and security outcomes. Regular travel is not required, but occasional travel may be needed for meetings, training, or support of neighboring stores. This hourly role may be full-time, generally scheduled for 39 to 40 hours per week, or part-time, generally scheduled for up to 25 hours per week. More hours may be required based on store needs. Morning, afternoon, and evening availability is required any day of the week.
Requirements
- Bachelor's degree or higher, or a high school diploma or equivalent and 3 years of relevant work experience, such as retail or Asset Protection.
- Availability for morning, afternoon, and evening shifts any day of the week.
- Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
- Ability to lift at least 25 pounds without assistance; may need to lift more than 25 pounds with or without assistance.
Nice To Haves
- Bachelor's degree in Criminal Justice, Safety, Business, or a related Asset Protection field.
- Completion of a nationally certified training program, such as Wicklander-Zulawski or Reed training.
- Professional accreditation, such as APQ or APC, or equivalent experience.
- 2 years of experience directly or indirectly supervising employees, including coaching, mentoring, directing, training, performance management, and recognition.
- 2 years of experience as a manager in a retail environment.
- 1 year of experience conducting quality reviews or audits.
- Demonstrated experience analyzing business documents, such as P&L statements and exception reports.
- Demonstrated experience conducting multiple retail investigations.
- Experience using physical security systems, such as CCTV and EAS.
Responsibilities
- Help the Store Operational Leadership team ensure associates provide friendly, professional, and timely service to customers.
- Monitor receiving, shipping, and selling patterns for the assigned store.
- Champion initiatives and establish processes and controls that improve safety, hazardous-materials, shrink, and security outcomes.
- Oversee and coordinate programs and processes to minimize loss while maintaining a safe working and shopping environment.
- Monitor and address criminal activities.
- Coach and train associates.
- Oversee inventory levels to help reduce shrink and shortages.
- Respond to violent altercations when needed to help keep customers and staff safe.
- Serve as an expert on safety reports, guidelines, and regulations.
Benefits
- Health, dental, and vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program with concierge and work/life services and no-cost counseling
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Other discretionary benefits based on eligibility, including annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards
- Wellness programs
- Learning and development opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
