Asset Protection Partner

sephora.com • Brampton, ON

13d • Onsite

About The Position

The Asset Protection Partner protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage.

Requirements

• 1 year of asset protection/loss prevention experience in a retail environment.
• Satisfy and maintain all licensing requirements (as required by province or local jurisdiction).
• Possess strong written, verbal, interviewing, listening and interpersonal communication skills.
• Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.
• A High School graduate or equivalent.
• Availability to work flexible hours and days, including evenings, weekends, and holidays is essential.
• Availability to work at multiples locations within a market.

Nice To Haves

• Proficiency in Windows, Word and Excel is desirable.

Responsibilities

• Provide friendly, professional and knowledgeable service to clients as needed.
• Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external theft(s).
• Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence.
• Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits.
• Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers.
• Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.
• Provide new hire and continuous employee trainings to maintain store loss prevention awareness.
• Conduct store self-audits, checklists and safety inspections.
• Communicate findings to store Leadership team and District Loss Prevention Manager.
• Assist store Leadership team with inventory preparation and process.
• Partner with stores and DLPM in the development and execution of shrinkage prevention plans.

Benefits

• performance-based bonus opportunities
• a competitive benefits program
• robust learning and development initiatives aimed at promoting employee support and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees