Asset Protection Lead
About The Position
The Asset Protection Lead supervises the asset protection team’s execution of responsibilities at assigned locations and manages staff scheduling to ensure coverage. The role ensures team members are trained on location-specific programs and procedures, maintains effective access control, and monitors inbound and outbound inventory activities. The Lead coordinates asset protection audits, physical security checks, and alarm tests, communicating findings to the AP District Manager. The role ensures CCTV components function and provide appropriate surveillance, investigates loss, and assists with merchandise shortage and fraud issues, including investigations into internal and external theft. The Lead partners with store management, vendors, and other teams; recommends security improvements; completes accurate and timely reports in the AP tracking system; and may attend and testify at company-related court proceedings. The position also coaches asset protection staff and adheres to company policies while leading by example.
Requirements
- High school degree or GED.
- 1–5 years of experience in Asset Protection in a similar environment.
- Availability to work rotating schedules, extra hours, days, or shifts.
- Understanding of written and spoken English, including the ability to communicate understanding of English during the interview process.
- Articulate verbal and written communication skills.
- Ability to communicate in a timely and appropriate manner with all levels.
- Good computer skills and ability to learn new systems quickly.
- Excellent organizational and efficiency skills.
- Enthusiasm for working in a team environment to deliver positive results.
- Ability to distinguish colors.
- Ability to hear equipment and warning signals.
- Demonstrated understanding of working with computer-based systems.
- Ability to stand for long periods, up to 10 hours; repeatedly lift up to 10 lbs; repeatedly walk long distances; bend, stoop, and climb ladders or stairs repeatedly; use manual dexterity to process orders; and push, pull, or lift up to 20 lbs.
Responsibilities
- Supervise the asset protection team’s execution of responsibilities for assigned locations.
- Manage scheduling of asset protection staff to provide coverage.
- Ensure asset protection staff are appropriately trained on programs and procedures specific to the store location.
- Manage an effective access control system, ensuring system performance and safeguards against unauthorized access to the facility and property.
- Monitor inbound and outbound inventory activities and procedures.
- Coordinate asset protection audits, physical security checks, and alarm tests, and communicate findings to the AP District Manager.
- Ensure CCTV components are functional and provide appropriate surveillance capability within the facility.
- Investigate instances of loss within the facility.
- Assist with resolving merchandise shortage and fraud issues; initiate investigations into internal and external theft and shortages.
- Maintain positive partnerships within the store, including with management, vendors, and other teams.
- Provide recommendations to management to better secure the facility and minimize exposure.
- Complete accident, incident, and case-related reports accurately and promptly in the AP tracking system.
- Adhere to company policies and lead by example.
- Attend company-involved court proceedings and testify if necessary.
- Coach asset protection staff on best practices.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, such as critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
