Asset Protection Detective, Danbury Fair - Full Time
About The Position
As an Asset Protection Detective, you help protect company assets, reduce shortage, and support a safe, customer-focused shopping environment. You use surveillance, investigative tools, and partnerships with store teams and law enforcement to identify and respond to theft, recover merchandise, and protect customers, colleagues, and the business. The role emphasizes observation, investigation, training, and de-escalation to reduce loss while maintaining a safe and welcoming store environment. The position involves identifying and investigating theft and dishonest activity, supporting apprehensions in accordance with company policies and legal requirements, recovering merchandise, and preparing reports, statements, and evidence. You also help train colleagues on asset protection protocols, partner with store teams and law enforcement, respond to alarm calls, support special assignments, and facilitate first aid when needed. Court testimony for criminal and civil cases may be required. Full-time colleagues are typically scheduled to work 30 or more hours per week. All schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires prolonged standing and walking, periods in enclosed surveillance areas, and the ability to apprehend shoplifters. It may also require reaching above eye level, stooping, kneeling, crouching, and frequently lifting or moving up to 30 pounds.
Requirements
- Ability to observe, identify, and respond to suspicious activity in a retail environment.
- Strong communication skills and ability to partner effectively with customers, colleagues, leaders, and law enforcement.
- Ability to use sound judgment, de-escalation tools, and company procedures to support a safe environment.
- Ability to handle proprietary, sensitive, and confidential information with discretion and integrity.
- For jobs in New York, a current New York State Security Guard License is required.
- Ability to apprehend shoplifters.
- Ability to sustain long periods in enclosed surveillance areas.
- Ability to frequently lift or move up to 30 pounds.
- Close vision, color vision, and ability to adjust focus.
Nice To Haves
- Experience in retail, customer service, asset protection, security, investigations, or law enforcement.
- Ability to prepare accurate reports, statements, and documentation related to incidents and investigations.
- Experience using surveillance systems, reporting tools, or investigative technology.
- Ability to train or coach colleagues on asset protection protocols, shortage reduction, or safety practices.
Responsibilities
- Use surveillance techniques, investigative tools, and reporting systems to identify theft, dishonest activity, and shortage trends.
- Partner with Asset Protection leaders, store teams, and law enforcement to support investigations and protect company assets.
- Apply de-escalation tools and sound judgment to help maintain a safe environment for customers and colleagues.
- Prepare clear documentation, statements, evidence, and timely and accurate reports to support investigations, audits, legal proceedings, and assigned activities.
- Identify, investigate, and respond to theft and dishonest activity; support the apprehension of shoplifters and dishonest employees in accordance with company policies and legal requirements.
- Recover stolen merchandise and preserve evidence.
- Maintain compliance with company policies and legal standards related to apprehensions, searches, and evidence preservation.
- Testify in court for criminal and civil cases, as needed.
- Respond to alarm calls, support special assignments, and facilitate first aid for customers and colleagues when needed.
- Train colleagues on protocols that help protect company assets.
- Foster an environment of acceptance and respect with colleagues, customers, and communities.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
