Seasonal Asset Protection - Coordinator - Michigan Avenue

Nordstrom•Chicago, IL

About The Position

The Asset Protection Coordinator helps maintain a safe, secure environment for employees, customers, and company assets. The role supports safety initiatives, investigates incidents, and partners with store leadership to reduce shrink and promote operational excellence. The coordinator works closely with the Asset Protection Manager, store leadership teams, and local law enforcement, with collaboration across Store Operations and Asset Protection functions being critical to success. This is a seasonal, hands-on, high-volume role involving continuous movement and physical labor for 6–8 hours per shift. The position pays $22.90–$23.80 per hour; pay offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Nordstrom offers benefits that may include medical, vision, dental, retirement, paid time away, life insurance, disability insurance, merchandise discounts, and EAP resources. Eligibility may depend on location, job level, classification, and length of employment.

Requirements

At least 1 year of retail or asset protection experience.
Strong organizational and time-management skills.
A calm and professional approach to handling safety-related situations.
Strong accountability, initiative, and confidentiality.
Excellent verbal and written communication skills.
Ability to work a flexible schedule based on business needs.
A valid security license is required for this role in Washington, DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon.
Ability to perform continuous movement and physical labor for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, reach for and lift items above the head, regularly lift items up to 10 pounds, and occasionally lift items up to 25 pounds.

Nice To Haves

Knowledge of CCTV systems and basic computer skills.
Comfort using surveillance, reporting, and monitoring technologies.

Responsibilities

Monitor CCTV and conduct surveillance to identify suspicious activity.
Support investigations by gathering data, conducting package checks, and responding to alarms in the Employee Service Area.
Enforce safety and security procedures to promote a safe store environment.
Execute shrink-reduction strategies using RFID and other reporting tools.
Complete accurate and timely incident, investigation, and security metric reports.
Assist in training store teams on asset prevention.
Partner with management on action plans.
Connect with local law enforcement.