Interim Asset Protection - Coordinator - South Coast Plaza

Nordstrom • Costa Mesa, CA

2d

About The Position

The Asset Protection Coordinator helps maintain a safe and secure environment for employees, customers, and company assets. The role supports safety initiatives, investigates incidents, partners with store leadership to reduce shrink, and promotes operational excellence. The coordinator works closely with the Asset Protection Manager, store leadership teams, Store Operations and Asset Protection functions, and local law enforcement agencies.

The position is a hands-on, high-volume role involving continuous movement and physical labor for 6–8 hours per shift. Responsibilities include monitoring CCTV, conducting surveillance, gathering information for investigations, conducting package checks, responding to alarms, enforcing safety and security procedures, using RFID and reporting tools to support shrink reduction, preparing accurate reports, and helping train store teams.

Requirements

• At least 1 year of retail or asset protection experience.
• Strong organizational and time management skills.
• A calm and professional approach to handling safety-related situations.
• Strong accountability, initiative, and confidentiality.
• Excellent verbal and written communication skills.
• Ability to work a flexible schedule based on business needs.
• A valid security license is required for this role in Washington DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon.
• Ability to perform continuous movement and physical labor for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, reaching, grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and awkwardly shaped items, reach for and lift items above the head, regularly lift items weighing up to 10 pounds, and occasionally lift items weighing up to 25 pounds.

Nice To Haves

• Knowledge of CCTV systems and basic computer skills.
• Comfort using surveillance, reporting, and monitoring technologies.

Responsibilities

• Monitor CCTV and conduct surveillance to identify suspicious activity.
• Support investigations by gathering data, conducting package checks, and responding to alarms in the Employee Service Area.
• Enforce safety and security procedures to promote a safe store environment.
• Execute shrink reduction strategies using RFID and other reporting tools.
• Complete accurate and timely incident, investigation, and security metric reports.
• Assist in training store teams on asset prevention.
• Partner with management on action plans and connect with local law enforcement.

Benefits

• Medical, vision, and dental insurance options.
• Retirement benefits, including 401(k).
• Paid time away and PTO accruals.
• Life insurance and disability insurance options.
• Merchandise discount.
• Employee Assistance Program (EAP) resources.
• Holidays.
• May be eligible for performance-based incentives or bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed