Asset Protection Associate (Full-time)

Scheels All Sports•Overland Park, KS

10d•Onsite

About The Position

The Asset Protection Associate helps protect the store’s people, property, and assets while supporting a safe, welcoming customer experience. The role includes observing and investigating potential theft or fraud, using CCTV, documenting incidents, working with store leadership and law enforcement, and supporting theft deterrence and inventory controls. The associate also assists with cash handling and transfers and helps monitor compliance with relevant company policies and procedures. Safety and customer-service duties include welcoming customers, visitors, and vendors; helping customers obtain mobility aids and carts; examining and tagging property brought into the store; monitoring store facilities and parking areas; directing traffic when needed; and conducting scheduled interior and exterior safety walks. The associate completes monthly reports on safe and unsafe practices. This role requires schedule flexibility, including evenings, weekends, holidays, and possible early morning hours based on business needs.

Requirements

High School Diploma or GED.
Strong communication and organization skills.
Ability to work the assigned schedule between 9 a.m. and 9 p.m. Monday through Saturday and 10 a.m. and 6 p.m. Sunday; schedule may vary and include evenings, weekends, and holidays.
Availability at least every other weekend or two weekends per month.
Ability to perform the listed physical activities with or without reasonable accommodation, including sitting, standing, bending, climbing, stooping, kneeling, crouching, reaching, walking, pushing or pulling, lifting, talking, and hearing.
Ability to perform heavy work: exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly to move objects.
Follow safety procedures and perform duties in a manner that minimizes injury risk.

Nice To Haves

College graduate preferred.
Prior loss prevention experience preferred; the posting references 2–3 years.

Responsibilities

Communicate with leadership regarding encounters and investigations.
Maintain professional relationships with local authorities and law enforcement agencies.
Collaborate with law enforcement and other local retailers to identify organized retail crime threats.
Assist leadership with cash handling and transfers.
Observe customers and associates for potential theft or fraud.
Address external theft concerns through a uniformed presence and strategic methods; apprehend shoplifters when appropriate and in accordance with company policy, ethical standards, and guidelines.
Monitor video using CCTV and conduct on-site interviews.
Create timely, objective, and thorough incident reports.
Maintain apprehension and investigation records according to company standards.
Develop and maintain knowledge of and proficiency with CCTV surveillance equipment.
Assist, as assigned by the supervisor, in monitoring compliance with company policies and procedures related to theft deterrence, safety, and operational controls.
Maintain a visible deterrent to crime, help positively influence the security incident rate, and assist with inventory controls.
Help mitigate security risks to provide a safer environment for employees and customers.
Welcome customers, visitors, and vendors professionally and help them locate staff in the store.
Issue electric handicapped shopping carts and assist customers in obtaining wheelchairs and shopping carts.
Examine and properly tag property brought into the store, including personal property, service equipment, and firearms.
Monitor facilities and parking areas on foot; direct traffic during special events or heavy customer traffic and enforce parking regulations.
Conduct regularly scheduled floor and exterior walks to support the safety and security of customers and the facility.
Complete monthly reports on safe or non-safe practices found on the sales floor or in backstocks.