Asset Manager/Desktop Support- TS/SCI Required

Lockheed MartinLittleton, CO
Onsite

About The Position

This Enterprise Operations (EO) position supports the Lockheed Martin Space division located in Denver, CO. The selected candidate will be responsible for providing support to the critical Programs that the National Space Security Line of Business are responsible for. This professional will ensure that the Lockheed Martin IT hardware is managed, controlled, and compliant with the Corporate Information Protection Manuals (CIPM) and all customer requirements. This includes tracking, updating, validating and ordering hardware assets. Moreover, the candidate will assist users with resolving technical issues with applications, connectivity, and other IT related issues. This position requires an active TS/SCI clearance to start. U.S. Citizenship required for access to the work facility.

Requirements

  • Active TS/SCI clearance
  • Ability to obtain a CI Poly
  • U.S. Citizenship required for access to the work facility
  • Experience with asset management processes and concepts
  • Understanding and experience in project planning and management
  • Demonstrated success in an environment that is extremely fast paced and demanding
  • Proficiency in Microsoft Office Applications
  • Experience maintaining asset records for IT hardware
  • Diagnose and resolve hardware/software problems/issues
  • Building from image server and maintaining desktop operating system
  • Installation of application software on desktop systems
  • Good interpersonal communication and developing skill level for formal presentations
  • Advocate for change and continuous improvement
  • Ability to lift and handle up to 30lbs.

Nice To Haves

  • Two or more years of related experience
  • IT relevant certifications
  • Strong organization, analytical, presentation and interpersonal skills
  • Detail Oriented
  • Independent, self-starter
  • Problem-solving skills
  • Outstanding work ethic
  • Self-motivated, customer focused, and proactive
  • Able to professionally deal with quick and drastic changes
  • Capable of supporting multiple tasks and customers with competing deadlines concurrently
  • Ability to create documentation, processes, and procedures to ensure risk reduction

Responsibilities

  • Tracking, updating, validating and ordering hardware assets
  • Assisting users with resolving technical issues with applications, connectivity, and other IT related issues
  • Managing day to day activities including use of Microsoft Office tools, Service Central/Service Now to update asset records
  • Project management and forecasting hardware requirements for programs
  • Setup and periodic audits of asset records
  • Installation and configuration of desktop operating systems
  • Management of vulnerability remediation and firmware updates
  • Setup and periodic audits of system security settings
  • Coordinate hardware repair activities
  • Diagnose and resolve hardware/software problems/issues
  • Building of workstations from image server
  • Installation of application software on desktop systems

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • 401(k) match
  • Flexible Spending Accounts
  • EAP
  • Education Assistance
  • Parental Leave
  • Paid time off
  • Holidays
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