Asset Management System Administrator
About The Position
The Asset Management System Administrator for Alloy Surfaces Company, Inc. (ASC) is responsible for hands-on technical support for end users, systems, and escalated issues for both onsite and remote users of ASC’s asset management tool (Dynaway). This role includes development, set-up, implementation, and training of the Dynaway module in D365. The position requires working with other system administrators from both within and outside of Chemring utilizing 3rd party consultants. This role requires a self-starter who can deliver high-quality onsite support, resolve complex issues in a timely manner, and coordinate with a Managed IT Services Partner to ensure seamless support to users in the Dynaway module.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- Knowledge of basic coding, data storage, and financial programs
- Must be eligible to obtain and/or maintain a U.S. Government Security Clearance commensurate with the level of facility clearance
- Effective listening, and communication (verbal and written) skills
- Strong customer service mindset with the ability to communicate technical information to non-technical users
- Ability to work independently and prioritize work effectively
- Strong time management and problem-solving skills
- Organized, detail-oriented, and capable of managing multiple priorities
- Ability to follow established procedures while contributing to ongoing process improvements
- Proficiency with Microsoft Office products
- Familiarity with information technology or cybersecurity frameworks and regulations
Nice To Haves
- Familiarity with Microsoft 365 Fundamentals preferred
Responsibilities
- Provide in person support for Dynaway migration and execution, troubleshooting, and user assistance needs
- Become the subject matter expert for Dynaway
- Migrate legacy asset and maintenance storage/data into D365
- Develop standard operating procedures (SOP) for Dynaway use
- With assistance from 3rd party administrators, resolve software, configuration, and access issues
- Monitor accuracy and usage of Dynaway system by developing diagnostic and reporting tools
- Recommend and utilize hardware and tools to utilize Dynaway efficiently
- Communicate with other Chemring sites using Dynaway to share best practices
- Contribute to and maintain clear up-to-date asset reliability KPI’s
- Assist in training personnel in how to use Dynaway
- Ensure compliance with all company policies and procedures, including but not limited to the Code of Conduct, U.S. Code of Ethics and Business Conduct, and the Chemring Operational Framework
- Promote a high standard of ethical behavior and adherence to the Group’s core values, and to promote a culture of honesty and integrity across ASC
- Comply with government and corporate laws, rules, regulations, policies, and procedures
- Special projects and additional duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
