Asset Management & Property Operations Intern

HHDC•Chicago, IL

8d•Hybrid

About The Position

The Asset Management & Property Operations Intern is a hybrid role designed to bridge on-site property management operations with portfolio-level asset management functions. This position provides hands-on exposure to affordable housing operations, financial performance monitoring, and data-driven decision-making. The intern will support both departments through structured, task-based assignments focused on Yardi system utilization, financial and operational data review, and property performance tracking. Over time, the role will evolve from administrative and data validation tasks into deeper involvement in compliance, performance analysis, and operational strategy. This role is ideal for candidates with backgrounds in urban planning, real estate, data analysis, or sustainability, who are interested in applying analytical skills within a mission-driven affordable housing environment.

Requirements

Bachelor’s Degree or Master’s (candidate) in a related field (Real Estate, Finance, or Design Disciplines such as Architecture or Urban Planning).
Must possess strong analytical and organizational skills; be detail oriented and be able to work on numerous projects concurrently.
Strong proficiency in Microsoft Excel, Word, and other relevant software.

Nice To Haves

Demonstrated interest in mission-driven real estate development, affordable housing, and/or community economic development.
Experience with data tools (Excel, GIS, or similar).

Responsibilities

Assist Property Management teams with data entry, file audits, and tenant record validation.
Assist Property Management teams with work order tracking and operational reporting.
Assist Property Management teams with leasing and occupancy reporting support.
Conduct basic Yardi data validation checks to ensure accuracy across properties.
Support site teams with administrative and reporting needs.
Perform Ledger Reviews: Identify discrepancies in charges, payments, and balances.
Perform Ledger Reviews: Flag unusual transactions for follow-up with accounting/site teams.
Conduct Rent Roll Reviews: Validate unit status, rent levels, subsidy accuracy, and occupancy.
Conduct Rent Roll Reviews: Identify inconsistencies between rent roll, Yardi, and reported KPIs.
Assist with monthly financial package review preparation.
Assist with variance tracking (budget vs. actuals).
Assist with delinquency and bad debt analysis.
Complete Yardi Voyager training within first 1–2 weeks.
Maintain and audit tenant data.
Maintain and audit charge codes and lease structures.
Maintain and audit occupancy and leasing data.
Support troubleshooting of data inconsistencies.
Support troubleshooting of reporting errors.
Support troubleshooting of system input gaps.
Assist in tracking key metrics across the portfolio: Occupancy (physical & economic), Delinquency, Vacancy loss, Turn times.
Contribute to internal dashboards and reporting tools.
Support “watchlist” property tracking and performance improvement initiatives.
Work directly with Property Managers & Supervisors.
Work directly with the Accounting team.
Work directly with the Compliance team.
Work directly with third-party vendors.
Help ensure alignment between on-site operations, financial reporting, and compliance requirements.
Assist with compliance file reviews (LIHTC/HUD basics exposure).
Support coordination of corrections across teams.
Participate in identifying operational inefficiencies.
Contribute to process improvements and reporting standardization.