Asset Management (DPAS) Technician

Empower AI Inc.•Alexandria, VA

21h

About The Position

Empower AI is seeking an Asset Management (DPAS) Technician to join their team. This role is crucial for supporting federal agency leaders in transforming their workforce through AI solutions. Empower AI has a proven track record in solving complex challenges for Health, Defense, and Civilian missions, utilizing their Empower AI Platform® to enable sustainable transformation and enhance workforce creativity and productivity. The company is recognized as a 2022 Military Friendly Employer, highlighting their commitment to veterans and active-duty personnel.

Requirements

Shall possess at the time of award a Secret security clearance
Strong customer service orientation.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Good written, oral, and interpersonal communication skills.
Ability to conduct research into PC and software issues and products as required.
Ability to present ideas in business-friendly and user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Team-oriented and skilled in working within a collaborative environment.
Bachelor’s degree or equivalent experience in lieu of education, including consideration of vendor certification in the technology being applied.
3 or more years of professional experience supporting a similar role.
ITIL v4 Foundations, CompTIA Security+, DPAS training certification

Nice To Haves

Experience supporting a DoD or J6 customer is a plus.
CompTIA A+

Responsibilities

Maintains accurate records of J6 IT assets in DPAS, ensuring all equipment is properly tracked from receipt through disposition.
Processes DD Form 1150s for all equipment issuances, turn-ins, and lateral transfers within the Tier II Deskside and Remote Support program.
Conducts periodic physical inventories of IT equipment assigned to J6-supported organizations, reconciling physical counts against DPAS records.
Coordinates with deskside technicians on asset movements, equipment swaps, and hardware replacements to ensure DPAS records remain current.
Supports the imaging and deployment team by tracking device assignments and ensuring new deployments are recorded in DPAS.
Processes equipment disposition requests in accordance with DoD property accountability regulations.
Identifies and resolves discrepancies between physical inventory and DPAS records.
Maintains documentation of all asset management transactions and supports internal and external audits.
Coordinates with the 6.12 Asset Management Program team on property accountability policies and procedures.
Provides asset management reports to Deskside Manager and J6 program leadership.