Asset Location and Garnishment Clerk
PRA Group (Nasdaq: PRAA)•Norfolk, VA
•Onsite
About The Position
We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy. As a global leader in acquiring and collecting nonperforming loans, PRA Group returns capital to banks and other creditors to help expand financial services for consumers. With thousands of employees worldwide, PRA Group companies collaborate with customers to help them resolve their debt. For more information, please visit www.pragroup.com.
Requirements
- High School Diploma/GED
- 3 years of consecutive work history
- Must be proficient in Windows, Outlook, Application Extender; familiar with Word, Excel
- High attention to detail
- Organizational skills to manage multiple ongoing tasks.
- Ability to multitask and meet deadlines.
- Excellent verbal communication and customer service skills
- Ability to complete required company trainings
Nice To Haves
- Familiarity with the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA) and all other federal and state laws and regulations related collections preferred
Responsibilities
- Monitors files for responses to garnishment filings
- Monitors payments towards satisfying garnishment orders
- Researches garnishment service dates, payments that are on hold, etc., by using databases such as LexisNexis and court websites
- Conducts searches on the internet to locate consumer contact information; makes outgoing calls to courts, sheriffs, garnishees, and others for garnishment follow up
- Communicates with management and attorneys to decide on next steps for resolution
- Reviews accounts and documents for the entire legal process lifecycle and makes corrections if needed; performs quality checks to ensure accuracy
- Responsible for ensuring compliance with applicable laws, regulations and company policies across areas of organizational responsibility.
- Maintains knowledge of current department policies and procedures and apply as necessary in appropriate circumstances.
Benefits
- We are a drug free workplace.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
