Asset and Configuration Analyst II

Centene Corporation•Brentwood, CA

3d•$27 - $49•Onsite

About The Position

Tracks and manages the IT (Information Technology) asset life cycle from selection and depreciation to retirement and replacement. Assists in identifying, controlling, recording, reporting, auditing, and verifying configuration items and asset records, including versions, baselines, constituent components, their attributes, and relationships. This is an onsite role supporting the Brentwood, MO Depot and O'Fallon, MO Data Center, with travel between locations as needed. The focus is on infrastructure hardware, physical asset management, depot operations, data center readiness, ServiceNow data accuracy, RFID inventory, chain-of-custody documentation, and audit support. The role will require operation of material handling equipment. Candidates must be willing and able to obtain company-sponsored certification for equipment operation and comply with all applicable safety requirements.

Requirements

A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and requires 2 – 4 years of related experience.
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
Knowledge of ITSM (Information Technology Service Management) and ServiceNow tools.
Knowledge of licensing agreements involving software.
Knowledge of IT Service Management processes including continuous improvement.
Experience with CMDB and the specific business services that it supports.
Experience with data center operations, including ServiceNow data accuracy, RFID inventory management, chain-of-custody documentation, and audit support.
Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions.
Intermediate - Ability to work independently.

Nice To Haves

IAITAM (International Association of Information Technology Asset Managers) CITAM (Certified IT Asset Manager); CHAMP (Certified Hardware Asset Management Professional); CITAD (Certified IT Asset Disposal) preferred.
Intermediate - Seeks to acquire knowledge in area of specialty.

Responsibilities

Plans, monitors, and records hardware assets and/or software licenses to ensure they comply with vendor contracts and asset life cycle policy requiring a very high level of attention life cycle detail.
Applies a continuous improvement approach in enhancing the strategies employed in technology spending, as well as in tracking company assets within the Configuration Management Database (CMDB) and other asset management tools throughout their life cycle.
Ensures effective management of the CMDB and Asset Management tools and the accuracy of content in the tools.
Provides KPI/metric information and standardized reporting on a scheduled and ad-hoc basis.
Defines and enhances schemes for identifying hardware and software-related assets as well as CIs (configuration items), including versioning and dependencies in the asset management tools, attributes, the contract management library, asset tables and the CMDB.
Manages inventory of CIs and assets (including dependencies and attributes), making sure that modifications, withdrawals, and additions of existing ones are correctly recorded by teams within the tools to ensure compliance with vendor contracts.
Performs verification and audit of CMDB and other asset management toolset content; verifies software assets with license contracts, confirms hardware assets with actual inventory, and initiates corrective actions including reclamation.
Designs and improves processes relating to software and hardware asset management.
Creates, monitors and tracks requisitions through approval to the creation of the purchase orders and validates accuracy of incoming order.
Performs other duties as assigned.
Complies with all policies and standards.