Assessor Specialist (Grade 7)

Yuma County•Yuma, AZ

7d•Onsite

About The Position

Under general supervision, performs administrative, office and/or clerical work of moderate difficulty; maintains records related to statements filed by property owners within County for property tax valuation and appraisal purposes and process legal documents. This position has department specific responsibility. Assists with documentation and explanations of guidelines relating to the State’s exemption and senior freeze programs; maintains various types of property and ownership changes files, both physical and electronic; maintains mailing and property addresses for all secured and unsecured properties; identifies assessor parcel numbers from legal descriptions, owner names or property addresses; provides customer service to the taxpayers on the phone and in the office; provides courteous, high quality service to members of the public by personally responding to requests for service or making appropriate referral; answers routine questions from the public and process confidential and sensitive documents; assists with the training of new employees of policies, procedures and programs; verifies tax information has been paid in full to complete 504 forms in order for customers to move, obtain a bonded title, transfer title, obtain duplicate title, plate a unit, relocate unit out of the state or country, for an affidavit of release or affidavit of affixture of a mobile or manufactured unit; daily review the newspaper to view special events; such as comings and goings, fires for the purpose of inputting the information into Tyler as well as notifying an appraiser for tax and value of the property for tax purposes; accepts payments from customers who have come in requesting copies of miscellaneous documents, maps, etc.; verifies or audits claims for correct and complete information; sets up, adjusts and operates electronic imaging equipment; may assist with business personal property to complete the required duties before the deadline; prepares documents for scanning; receives, sorts, indexes, files, and retrieves forms, correspondence, and documents; enters data into computer; checks and completes records, forms, and documents; develops and maintains office records and files; receives, and responds to correspondence and operates a variety of office machines; answers routine and extraordinary questions from the public; prepares and processes confidential and sensitive documents; may be required to successfully qualify and apply for notary public certification; regular and reliable attendance is required; performs other duties as assigned.

Requirements

High School Diploma or GED equivalent
Three years of clerical experience, preferably working with assessments, real estate, exemptions, senior valuation protection options, classifications, notices of claims, mapping and taxes
An equivalent combination of education and experience
Requires successful completion of a background check
Knowledge of research problem areas as it relates to the legislative legal calendar, mobile home (504’s), splits/combines of property, ownership situations and other areas to assist taxpayers.
Knowledge of County policies and procedures.
Knowledge of business English, spelling, and arithmetic.
Knowledge of office computer hardware and software applications.
Skill in effectively dealing with public inquiries.
Skill in making arithmetic computations with speed and accuracy.
Skill in maintaining records and preparing reports.
Skill in the operation of various office machines/equipment.
Skill in following written and verbal instructions.
Ability to perform auditing and accounting functions.
Ability to understand use of codes, construction components, property types for processing of appraisal data.
Ability to operate general office equipment.
Ability to follow written and verbal instructions.
Ability to effectively respond to phone calls, emails and complaints in a timely manner.
Ability to communicate effectively verbally and in writing.
Ability to sit, stand, bend and lift up to 25 pounds.
Ability to maintain a high standard of confidentiality.
Ability to perform the essential functions of the job specifications with or without a reasonable accommodation.

Responsibilities

Assists with documentation and explanations of guidelines relating to the State’s exemption and senior freeze programs.
Maintains various types of property and ownership changes files, both physical and electronic.
Maintains mailing and property addresses for all secured and unsecured properties.
Identifies assessor parcel numbers from legal descriptions, owner names or property addresses.
Provides customer service to the taxpayers on the phone and in the office.
Answers routine questions from the public and process confidential and sensitive documents.
Assists with the training of new employees of policies, procedures and programs.
Verifies tax information has been paid in full to complete 504 forms in order for customers to move, obtain a bonded title, transfer title, obtain duplicate title, plate a unit, relocate unit out of the state or country, for an affidavit of release or affidavit of affixture of a mobile or manufactured unit.
Daily review the newspaper to view special events; such as comings and goings, fires for the purpose of inputting the information into Tyler as well as notifying an appraiser for tax and value of the property for tax purposes.
Accepts payments from customers who have come in requesting copies of miscellaneous documents, maps, etc.
Verifies or audits claims for correct and complete information.
Sets up, adjusts and operates electronic imaging equipment.
May assist with business personal property to complete the required duties before the deadline.
Prepares documents for scanning.
Receives, sorts, indexes, files, and retrieves forms, correspondence, and documents.
Enters data into computer.
Checks and completes records, forms, and documents.
Develops and maintains office records and files.
Receives, and responds to correspondence and operates a variety of office machines.
Answers routine and extraordinary questions from the public.
Prepares and processes confidential and sensitive documents.
May be required to successfully qualify and apply for notary public certification.
Regular and reliable attendance is required.
Performs other duties as assigned.
Being familiar with and having a good understanding of Arizona Revised Statutes governing the State’s exemption and valuation freeze programs.
Gathering, collecting, requesting documents, and working directly with exemption and/or valuation freeze applicants.
Qualifying applicants under one or both programs.
Annual and biennial notifications and follow-up with applicants in one or both programs.
Any reports relating to the exemption and valuation freeze programs as requested by supervisorial personnel.
Being familiar and having a good understanding of Arizona Revised Statutes governing qualifying corrections to the tax roll.
Daily processing of all tax roll corrections from various sections of the department.
Maintaining good open lines of communication with the Treasurer’s department and Clerk of the Board during the tax roll correction process.
Meeting statutory deadlines relating to account follow-up on tax roll corrections in process.
Coordinating tax roll corrections requiring Board of Supervisor approval with the schedule for Board meetings and Clerk of the Board submission deadlines and requirements.
Any reports relating to the tax roll correction process as requested by supervisorial personnel.
Timely and successful CAMA system upload process of all incoming new construction building permits.
Maintaining good open lines of communication with building permit divisions from each municipality and their building permit coding methods.
Monthly follow-up with municipalities to assure all building permits have been received.
The timely review and coding of all Affidavits of Value processed in our departmental CAMA system by the Title Records section.
Being familiar with and having a clear understanding of Department of Revenue coding methods and policy guidelines.
Managing vehicles issued to the department; this includes, but is not limited to maintaining records on each vehicle, monitoring vehicle mileage, coordinating repairs and regular maintenance through Public Works, assigning vehicles to field personnel, rotation of vehicles to ensure equal wear and tear, processing monthly vehicle inspection reports and gas receipts, and keeper of spare keys to each vehicle.
Being familiar with and having a working knowledge of the GPS Insight software for tracking and monitoring purposes of each fleet vehicle.
Any reports relating to vehicle maintenance as requested by supervisorial personnel.
Maintains and processes the change account ownership for manufactured homes by using the Tyler system to complete the 27 (ownership change) form.
Completes the Motor Vehicle Department 602 reports in order to update owner information in the system.
Ensures reports from mobile home parks are kept in order/ current and updated information on the units in the park for tax purposes.
Enters and opens mobile home accounts, if needed.
Changes the Situs address for units when they have been relocated.
Deactivates or reactivates mobile home accounts when units have been moved out of state, out of the county, out of the country or dismantled, resold or moved back into the County of Yuma.
Submit accounts into workflow so that the unit can be appraised for tax purposes.
Input and update spreadsheets on Mobile Home parks to keep information accurate.
Provides information to the Sheriff’s Office with information related to mobile home units that cannot be located or have moved to undisclosed location and tax levies cannot be collected.