About The Position

The Registered Nurse (RN) Care Manager or Licensed Social Worker (LSW/LISW) Care Manager works collaboratively as part of a care management team to onboard new families onto service and provide ongoing support to caregivers. The role assesses consumer and caregiver needs, evaluates eligibility for service, and guides prospective families through activation of services. The Nurse or Social Worker establishes a person-centric plan of care, orients caregivers to Careforth’s digital communication platform, and conducts regularly scheduled home visits. For an assigned caseload, the Care Manager coaches, advocates for, and educates caregivers to support the daily health and well-being of care recipients. The position manages family enrollment, helps consumers with applications for Medicaid, waiver programs, and other state benefits, and conducts initial in-person clinical assessments. It supports caregiver onboarding and use of the company’s HIPAA-secure technology platform, develops and reviews plans of care, and provides ongoing coaching and connections to community resources. The Care Manager monitors member health status, reviews caregiver notes, documents visits and encounters, coordinates with clinical and external care providers, maintains regulatory and policy compliance, and plans program discharges and transitions. The role requires an active Ohio RN license and/or Ohio LSW/LISW license, at least two years of recent direct-care clinical experience with elders or adults with disabilities, and the ability to travel within an assigned geographic area. The position is remote-first with a hybrid designation and offers flexible schedules. The pay range is $62,657–$84,173, with the actual wage dependent on factors including experience, skills, qualifications, and geographic location.

Requirements

  • Active Registered Nurse (RN) license and/or Licensed Social Worker (LSW/LISW) license in Ohio.
  • At least two years of recent clinical experience providing direct care to elders or adults with disabilities.
  • Ability and flexibility to travel, usually by car, within the assigned geographic area.
  • Valid driver’s license and car insurance.
  • Experience in case management, care planning, and assessment in a healthcare setting, including cases involving eldercare, people with disabilities, and other complex medical needs.
  • Ability to work in a fast-paced environment while meeting department goals and KPIs.
  • Ability to influence others and be self-motivated with a results-driven approach.
  • Tech savvy and able to teach others; proficiency with common software and web-based applications such as case management systems and MS Office.
  • Additional state-specific qualifications may be required.

Responsibilities

  • Manage enrollment of prospective families and explain qualifications relating to the consumer, caregiver, and home.
  • Help consumers with applications for Medicaid, waiver programs, and other state benefits.
  • Conduct initial in-person clinical assessments and coordinate service activation, ensuring required forms and procedures are completed.
  • Assist with caregiver orientation and training on Careforth’s HIPAA-secure technology platform, including submitting electronic daily communications.
  • Collaborate to develop each member’s plan of care and review it on an ongoing basis.
  • Coach caregivers on established best practices, encourage caregiver education, and connect families with community resources.
  • Review caregiver notes daily and appropriately address changes in a consumer’s condition or environment.
  • Document each on-site visit or encounter.
  • Monitor member health status to ensure needs and program requirements are met, including incident management.
  • Communicate and collaborate regularly with the clinical team, agencies, support services, primary care physicians, and other medical providers to support timely and appropriate service delivery.
  • Maintain compliance with regulatory and accreditation standards and company policies and procedures.
  • Plan and implement discharges and transitions from the program.
  • Perform other duties as assigned.

Benefits

  • Flexible schedules.
  • Remote-first culture.
  • Nationally recognized wellness program.
  • Benefits information is available at https://careforth.com/careers/#benefits.
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