RN, LSW, LISW, Care Manager-Akron

Careforth•Akron, OH

2d•Hybrid

About The Position

The Registered Nurse (RN) Care Manager or Licensed Social Worker (LSW/LISW) Care Manager works collaboratively as part of a care management team to onboard new families onto service and provide ongoing support to caregivers. The role assesses consumer and caregiver needs, evaluates eligibility for services, and guides prospective families through activation. The Care Manager establishes a person-centric plan of care, orients caregivers to Careforth’s digital communication platform, and conducts regularly scheduled home visits. For an assigned caseload, the Care Manager coaches, advocates for, and educates caregivers to support the daily health and well-being of care recipients. This position requires travel within an assigned geographic area, usually by car. The listed pay range is $68,734–$84,173; the actual wage may vary based on budget and the candidate’s experience, knowledge, skills, qualifications, and geographic location. The job posting describes a remote-first culture and identifies the role as hybrid (#LI-Hybrid).

Requirements

Hold an active Registered Nurse (RN) license and/or be a Licensed Social Worker (LSW/LISW) in Ohio.
Have a minimum of two years of recent clinical experience providing direct care to elders or adults with disabilities.
Be able and flexible to travel, usually by car, within the assigned geographic area; a valid driver’s license and car insurance are required.
Have experience in case management, care planning, and assessment in a healthcare setting, including cases involving eldercare, people with disabilities, or other complex medical needs.
Be able to work in a fast-paced environment and meet department goals and KPIs.
Be self-motivated, results-driven, and able to influence others.
Be tech savvy, able to teach others, and proficient in common software and web-based applications such as case management systems and MS Office.
Meet any additional state-specific qualifications that may be required.

Responsibilities

Manage enrollment of prospective families, explain qualifications related to the consumer, caregiver, and home, and assess eligibility for services.
Help consumers with applications for Medicaid, waiver programs, and other state benefits.
Conduct initial in-person clinical assessments and coordinate service activation, ensuring required forms and standard procedures are followed.
Assist with caregiver orientation to Careforth’s HIPAA-secure technology platform and ensure caregivers understand how to submit electronic daily communications.
Collaborate to develop each member’s plan of care and review it on an ongoing basis.
Coach caregivers in established best practices, encourage caregiver education, and connect families to community resources.
Review caregiver notes daily and address changes in the consumer’s condition or environment appropriately.
Complete documentation for each on-site visit or encounter.
Monitor members’ health status and ensure needs and program requirements, including incident management, are addressed.
Communicate and collaborate regularly with the clinical team, agencies, support services, primary care physicians, and other medical providers to support timely, appropriate service delivery.
Maintain compliance with regulatory and accreditation standards and company policies and procedures.
Plan and implement program discharges and transitions.
Perform other duties as assigned.