Assessment & Referral Specialist

Perimeter Healthcare • Luverne, AL

2d • Onsite

About The Position

We’re Hiring: Assessment & Referral Specialist! Ready to make a real difference while juggling phone lines like a pro and connecting people with the care they need? We’re looking for an energetic, organized, and people-loving superstar to join our team! As our Assessment & Referral Specialist, you’ll be the friendly first voice for those reaching out for help — whether it’s answering a high volume of calls, scheduling and conducting intake appointments, making follow-up calls, or keeping everything organized on our boards and systems. You'll work both independently and as part of an awesome team, under the guidance of our Assessment and Referral Director.

Requirements

• Bachelor’s degree in a Social Services field OR experience in behavioral health
• Strong customer service skills
• Ability to juggle multiple tasks, phone lines, and priorities while keeping your cool
• A positive attitude

Nice To Haves

• Previous experience with behavioral health assessments or working on an inpatient unit
• Love organized chaos and thrive when things get busy
• Team player who’s not afraid to jump in wherever needed
• Communication is your superpower — verbal, written, all of it

Responsibilities

• Answering a high volume of calls
• Scheduling and conducting intake appointments
• Making follow-up calls
• Keeping everything organized on our boards and systems
• Chatting it up with patients, families, and referral sources daily
• Making interviews feel seamless and supportive
• Assessing needs and connecting people to the right services
• Keeping track of bed boards and assessment boards
• Partnering with clinical staff, nursing, and business development
• Solving problems with positivity and style
• Keeping records tidy, communication clear, and teamwork flowing

Benefits

• Every day is different — you’ll never be bored!
• Your work truly matters.
• You’ll be part of a supportive, mission-driven team that knows how to work hard and have fun.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level