Assessment Referral Coordinator

Community Health Systems Professional Services Corporation • Statesboro, GA

13h

About The Position

The Assessment Referral Coordinator supports patient care by coordinating referrals, authorizations, and follow-up appointments in collaboration with physicians and other care team members. The role ensures timely scheduling, accurate documentation, and clear communication with patients to facilitate continued access to services and high-quality care.

Requirements

• 0–2 years of experience in a healthcare administrative or referral coordination role.
• Knowledge of referral processes, insurance requirements, and prior authorization procedures.
• Proficiency with electronic health record systems and scheduling software.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks in a fast-paced environment.

Nice To Haves

• Associate degree in Healthcare Administration or a related field.

Responsibilities

• Coordinate patient referrals, authorizations, and appointments for specialty care, diagnostics, and follow-up services in accordance with provider orders.
• Communicate with patients and families to explain next steps, provide instructions, and ensure understanding of referral and appointment requirements.
• Obtain prior authorizations and referral approvals as needed, and accurately document information in the electronic health record.
• Schedule appointments and follow up with external providers to confirm referral completion and collect consult notes.
• Respond to incoming calls and referral requests, triaging appropriately and ensuring timely processing.
• Maintain accurate and organized patient records, ensuring documentation is complete and submitted according to policy.
• Perform other duties as assigned.
• Maintain regular and reliable attendance.
• Comply with all policies and standards.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed