Assessment Nurse Case Manager

Fallon Health•Worcester, MA

About The Position

The Assessment Nurse Case Manager conducts home visits for new enrollees within 30 days of enrollment to support onboarding and complete regulatory assessments. The role performs in-person Health Risk Assessments (HRAs) at the frequency assigned to members, completes new Personal Care Attendant (PCA) assessments using the integrated time-for-task tool, and conducts annual PCA reevaluations. The nurse is also responsible for timely, accurate submission of annual Minimum Data Set (MDS) assessments and assessments required when a member experiences a significant change in status. Assessments are primarily in person but may sometimes be completed by phone or virtually. The position provides education about the NaviCare case management program, conducts Long-Term Services and Supports (LTSS) evaluations, and collaborates with the care team and Utilization Management (UM). It includes member advocacy, medication reconciliation, culturally sensitive interviewing, and support for HEDIS, Medicare 5 Star, and other initiatives. Driving a personal motor vehicle is an essential job function.

Requirements

  • Graduate from an accredited school of nursing.
  • Active, unrestricted Registered Nurse license in Massachusetts.
  • At least 1 year of clinical RN experience with complex medical, behavioral, and social comorbidities.
  • Ability to conduct in-person and telehealth assessments.
  • Ability to work on interdisciplinary teams.
  • Skill in screening for social determinants of health.
  • Strong communication and interviewing skills.
  • Problem-solving skills and adaptability.
  • Knowledge of, or willingness to learn, regulatory requirements.
  • Valid driver’s license.
  • Must attest to having no disqualifiers under the Driver Safety Policy.
  • Must possess and provide proof of at least the minimum state-required auto insurance.
  • Must have reliable transportation.

Nice To Haves

  • Bachelor’s degree or advanced degree in nursing or a health care-related field.
  • Certification in Case Management is strongly desired.
  • Experience in Home Health, OASIS/MDS, Medicare/Medicaid, or face-to-face member interactions.
  • Reliable home internet.

Responsibilities

  • Conduct home visits for onboarding and regulatory assessments.
  • Complete Health Risk Assessments (HRAs) according to members’ assigned frequency.
  • Complete new Personal Care Attendant (PCA) assessments using the integrated time-for-task tool and conduct yearly PCA reevaluations.
  • Submit yearly MDS assessments and assessments required when there is a significant change in member status, accurately and on time.
  • Provide education about the NaviCare case management program.
  • Conduct telephonic or virtual assessments when appropriate.
  • Collaborate with the care team and Utilization Management (UM).
  • Conduct in-home assessments using motivational and culturally sensitive interviewing.
  • Perform medication reconciliation.
  • Complete State-required assessment tools in accordance with contract requirements.
  • Conduct functional assessments for LTSS programs.
  • Participate in training and audits.
  • Maintain knowledge of programs and policies to educate members.
  • Support HEDIS, Medicare 5 Star, and other initiatives.
  • Drive a personal motor vehicle as an essential function of the position.
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