Lakeside Behavioral Health System, established in 1969, is a premier provider of specialized behavioral health and addictive disease services in the Memphis and Mid-South region. It operates as a 365-bed facility, one of the largest free-standing psychiatric hospitals in the United States, situated on a serene 37-acre campus in northeast Shelby County. The system offers comprehensive programs for children, adolescents, young adults, adults, and seniors, treating disorders such as bipolar disorder, psychological trauma, depression, anxiety, mental illness, alcoholism, drug addiction, and substance abuse. The Needs Assessment and Referral Counselor (NARC) role involves providing telephonic and in-person risk assessment and crisis intervention. Key responsibilities include being the initial point of contact for referral sources and potential patients, coordinating the referral and intake process, determining the appropriate level of care, facilitating the admission process, and maintaining communication with referral sources, families, patients, and unit staff. Lakeside is part of Universal Health Services (UHS), a Fortune 500 corporation with approximately 96,700 employees and annual revenues of $14.3 billion in 2023, operating a wide range of healthcare facilities across the U.S. and internationally.
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Career Level
Mid Level
Number of Employees
501-1,000 employees