Assessment Administrator (Vancouver)
About The Position
BC Assessment is currently looking for permanent Assessment Administrators in multiple locations across BC! If you are looking to begin or grow your career in administration, we want to hear from you! We acknowledge that BC Assessment's offices are located on the traditional territories of the First Nations, Metis, and Inuit peoples across BC. We are honoured to be able to live, work and play on this land. Up to 5 positions in any of the following locations: Vancouver Victoria Nanaimo Kelowna Kamloops Nelson Cranbrook Prince George Terrace This competitive process may also be used to fill temporary positions. As a Provincial Crown Corporation, our enduring purpose is to support communities through independent excellence in property assessments. Our people are the key to our success - they drive our business, bring our values to life and help build communities. We value BC and also, truly value our people. Learn about BC Assessment and what we do by watching this video!
Requirements
- Strong teamwork skills
- Provides customer service with kindness, tact, and diplomacy
- Organized, detail-oriented, and efficient
- Can manage multiple work assignments with professionalism and confidence
- Proficient user of MS Office
- Comfortable working in and using new databases
- Completion of Grade 12 (High School Diploma)
- Two years administrative experience or equivalent
Nice To Haves
- Post-secondary business courses and training in computer software and hardware would be an asset.
Responsibilities
- Front line counter and phone customer service representative.
- Assist customers with many aspects of form completion, general inquiries, BC OnLine and other property information requests.
- Create and maintain new property folios.
- Receive and review source documentation, check for accuracy and input into database.
- Receive, review and process address changes received from various sources.
- Assist customers with public website and digital assessment information queries.
- Receive, enter, and track inquiries from property owners and others and forwards inquiries as required.
- Receive, complete, and distribute requests for apportionment after Roll closure.
- Format and review letters, memos, reports, presentations and other documents using a variety of software.
- Correspond with internal and external customers ensuring accuracy and consistency.
Benefits
- 35-hour work weeks
- flexible work schedules
- Public Service Pension Plan
- generous extended health and dental benefits through Pacific Blue Cross
- Employee Assistance Program
- access to the discount store for discounts on hotel stays, technology
- a bus pass through the BC Transit ProPASS program
- ongoing learning
- leadership development
- career development scholarship program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
