Assertive Community Treatment (ACT) Supervisor (4872)

ncgCARE•Smithfield, NC

About The Position

Carolina Outreach is seeking a clinically skilled ACT Team Lead to work in Smithfield, North Carolina. As part of the ncgCARE network, the organization provides evidence-based behavioral health services in a safe, respectful, equitable, and inclusive environment. In this full-time role, the supervisor leads a multidisciplinary Assertive Community Treatment (ACT) team, balancing administrative oversight and direct client care at an approximate 60/40 ratio. The position provides clinical and administrative supervision, consultation, and guidance to team members while delivering direct services to clients. The supervisor supports crisis response, person-centered planning, service quality, program compliance, and clients’ stability and independence. The role also involves advocating for clients in the community, collaborating with families and natural supports, and contributing to service innovation and standards of care. The position is salaried, with compensation ranging from $61,449 to $83,441. Placement within the range depends on licensure level, education, and experience.

Requirements

Master’s degree in Counseling, Social Work, Psychology, or a related field.
Current license to practice in North Carolina, such as LCSW/A, LCMHC/A, or LMFT/A.
At least one year of direct practice experience working with individuals with mental health or substance use challenges.
Strong leadership, organizational, and communication skills.
Commitment to person-centered care.
Must be authorized to work in the United States.

Responsibilities

Provide clinical and administrative supervision for the ACT team and ensure adherence to program standards.
Conduct individual clinical supervision and case consultations for team members.
Respond to crisis situations with staff and provide backup for client needs as required.
Deliver crisis assessments, symptom management, individual counseling, and psychotherapy.
Provide substance abuse treatment, daily living support, and social or leisure activity services to clients.
Coordinate education, support, and consultation for clients’ families and natural supports.
Ensure compliance with current National Program Standards for ACT Teams, as defined by the National Alliance for the Mentally Ill or the U.S. Department of Health and Human Services.
Oversee internal and external services, advocate for clients in the community, and collaborate with families and natural supports.
Lead the development and evaluation of person-centered plans with clients and the team.
Monitor services to ensure they are appropriate, effective, and aligned with client needs.
Maintain accurate and timely clinical documentation.
Collaborate with care teams as needed.
Maintain compliance with clinical and regulatory standards.
Participate in supervision, if applicable based on licensure level.

Benefits

Administrative and scheduling support.
Supportive clinical and operational leadership.
Opportunities to build preferred clinical focus areas.
Streamlined onboarding and credentialing support.
Flexibility to shape your schedule and support to maintain a steady caseload.
Competitive benefits package.
Consumer-driven health plan coverage provided by Anthem.
Access to licensed doctors, therapists, and psychiatrists through the Sydney app, including 24/7 access.
Health Savings Account (HSA) or Flexible Spending Account (FSA).
Two dental plan options through Delta Dental.
Vision plan through EyeMed.
Optional Dependent Care Flexible Spending Account for childcare expenses.
Generous paid time off.
401(k) or Roth IRA retirement programs administered by Empower.
Financial planning and education services at no cost.
Voluntary supplemental benefits, including accident, critical illness, and short-term disability coverage.
Educational assistance, subject to position, hire date, and years of service.
Licensure Residency Program for full-time clinical staff.
Advancement and career development opportunities.