Assembly & Fulfillment Manager

Heeter Printing Co•Canonsburg, PA

About The Position

The Assembly & Fulfillment Manager leads day-to-day hand assembly and fulfillment operations in a fast-paced production environment. The role focuses on managing people, workflow, quality, productivity, and deadlines within the assembly area. This is a hands-on leadership position that organizes work, manages labor, resolves problems, and keeps jobs moving safely and efficiently.

Requirements

  • Demonstrated front-line leadership and people-management skills.
  • Ability to organize people and work in a fast-paced, deadline-driven environment.
  • Strong problem-solving skills and ability to respond quickly to production issues.
  • Experience improving workflows, productivity, and quality.
  • Ability to train, coach, cross-train, and develop employees.
  • Commitment to maintaining a safe, clean, and well-organized work environment.
  • Comfort learning and working with production software and systems.
  • Working knowledge of Microsoft Outlook, Word, and Excel.
  • Strong communication and collaboration skills.
  • High school diploma or GED.
  • Four years of experience managing a team of people or leading a process.

Nice To Haves

  • Bilingual language skills, especially Spanish.

Responsibilities

  • Lead daily Assembly operations, including staffing, job assignments, workflow, productivity, quality, and work completion.
  • Manage, coach, and develop Assembly employees by setting clear expectations and holding the team accountable.
  • Review incoming workloads and ensure appropriate staffing is available to complete jobs on time.
  • Coordinate temporary and flex labor as needed while managing labor costs and overtime.
  • Monitor jobs throughout production, identify bottlenecks or potential delays, and take action to keep work moving.
  • Ensure assembly jobs are completed accurately and meet customer quality requirements.
  • Develop and maintain efficient, repeatable assembly processes and work instructions.
  • Promote cross-training to create a flexible workforce capable of supporting changing production demands.
  • Maintain a safe, clean, organized, and productive Assembly environment.
  • Partner with Production Coordinators and other departments to meet customer deadlines and service requirements.
  • Support new assembly and fulfillment programs by establishing effective production processes.
  • Continuously identify opportunities to improve productivity, quality, labor utilization, and workflow.
  • Participate as a member of the Heeter Safety Committee and support company safety initiatives.
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