Aspire Five-Week Program Support Assistant

Berklee College of Music•Boston, MA

3d•Onsite

About The Position

The Aspire: Five Week Intensive program at Berklee runs from July to August 2026. The Student Support Assistant, under the direct supervision of the Operations Managers, will provide customer service and administrative support for various events, including concerts, rehearsals, jam sessions, and open mic events.

Requirements

Current student at Berklee College of Music or Boston Conservatory at Berklee.
Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program (Summer exception: student can maintain employment without being enrolled if pre-registered for the upcoming fall semester).
Have a valid United States Social Security Number (SSN).
Remain in “valid” Visa status as applicable.
A minimum 2.0 cumulative GPA (first-semester students are exempt until completion of their first semester).
Federal Work Study students may apply.
In good disciplinary standing.
Must be located in the U.S.
Experience working with customer service, especially face-to-face.
Punctual and reliable. Lateness will not be tolerated.
Familiarity with Berklee campus and key buildings and offices.

Responsibilities

Provide exemplary customer service during check-in events by greeting participants and families, answering questions, and directing traffic.
Run errands on-campus as needed.
Provide on-the-ground support for program directors as needed.
May include general office support, including mailing and data entry projects.