ASL Interpreter, Relief

Stanford Medicine Children's Health • Palo Alto, CA

60d • $49 - $55 • Onsite

About The Position

Under the direct supervision of the manager of interpreter services, the Relief ASL interpreter conducts medical and general interpreting for the patient care staff and for patients and their families throughout LPCHS and its satellite locations. The interpreter acts as a Language Bridge to ensure best outcomes in communication between the hearing and/or speech impaired and their caregivers. The interpreter acts as a cultural consultant to staff and as an advocate, when appropriate, for non-hearing patients and families. The interpreter assesses and monitors patients' understanding of the information conveyed and keeps physicians/nurses informed as to the level of that understanding. Suggest referrals to medical staff, clinical social workers, patient representation staff, chaplains and ancillary services. Records services provided in electronic patient's chart. Represent LPCHS/SHC interpreter services at various functions.

Requirements

• Bachelors degree in a work-related discipline/field from an accredited college or university.
• Five (5) years of progressively responsible and directly related work experience.
• Ability to establish and maintain effective working relationships.
• Ability to maintain confidentiality of sensitive information.
• Ability to remain calm under pressure and apply sound judgment.
• Ability to respond to on-call needs, and to accommodate last minute requests.
• Knowledge of cultural and perceptual factors that may affect patient treatment and communication.
• Knowledge of extensive medical terminology and sign vocabulary and continue to improve sign competencies and medical terminology through continuing education.
• Knowledge of healthcare interpreter and professional standards of best practice, to ensure consistent quality and performance, including: accuracy, confidentiality, impartiality, respect, cultural awareness, role boundaries, professionalism, self development and advocacy.
• Knowledge of, and adherence to the healthcare professional interpreter's code of ethics.

Responsibilities

• Assesses patient's and family's comprehension of "informed consent" as needed.
• Encourages patients' compliance with treatment acting as cultural broker.
• Advises physician/patient care team of need for clarification.
• Assists LPCHS clinical staff in the assessment of situations in culturally different context.
• Performs medical interpretation and transliteration for patients and their families; medical staff and other care providers; including in-group settings, such as family conferences. This will include but is not limited to interpreting when a care giver is: Taking a patient's medical history, Giving diagnoses, Performing medical procedures, Explaining treatment plan, Explaining medicine prescription and regimen, Providing patient education or counseling, Describing discharge and follow up plans.
• Works with scheduling system and coordinators or managers to assess daily need for services. Documents sessions in CERNER, manages conflicts of scheduling to ensure best outcome for patients.

What This Job Offers

• Career Level: Mid Level