Asistente de Sala - The Cliffs Hotel and Spa

The Cliffs Hotel and Spa•Shell Beach, CA

2d•Onsite

About The Position

The Cliffs Hotel & Spa is the premier oceanfront hotel on the Central Coast. Come to work every day to the beautiful ocean views of Pismo Beach! Be part of a team known for excellent customer service that creates lasting, happy memories for all of our wonderful guests. The Cliffs Hotel & Spa is a locally owned business and a proud supporter of our local Central Coast community, providing donations and hosting community-focused programs throughout the year, including free and philanthropic events. We love our employees: we host employee appreciation events, offer discounted daily lunches at our restaurant, and provide special hotel benefits. The housekeeping team at The Cliffs Hotel & Spa is continuously growing and expanding! We are looking for a detail-oriented, upbeat, and motivated Room Attendant who can create a sense of luxury while ensuring. We look forward to connecting with you!

Requirements

High school diploma
Previous cleaning related experience is preferred
Problem Solving - Identifies and resolves problems in a timely manner;
Customer Service - Responds promptly to guest needs; Responds to requests for service and assistance;
Teamwork - Contributes to building a positive team spirit.
Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
Organizational Support: follows policies and procedures including but not limited to dress code policies
Adaptability: able to deal with frequent change, delays, or unexpected events.
Attendance / Punctuality - Is consistently at work and on time.
Dependability - Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternative plan.
Initiative - Asks for and offers help when needed.
Planning / Organizing - Prioritizes and plans work activities; Uses time efficiently.
Professionalism - Treats others with respect and consideration regardless of their status or position.
Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in a timely manner.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly

Responsibilities

Performs routine tasks in cleaning and servicing of rooms and bathrooms under the supervision of an inspector.
Enters and prepares the room for cleaning.
Cleans rooms in accordance with company specific minutes per room standard
Cleans guest rooms, including guest bathrooms and kitchen area, if applicable, in accordance with company, including but not limited to: making beds; emptying trash receptacles; hanging shower curtains; sweeping, mopping, and cleaning floors; and dusting furniture
Replenishes supplies such as glasses, writing and guest directories, bathroom supplies, and linens.
Deep cleans areas as directed by supervisor, including but not limited to: washing walls, windows, door panels, and sills
Uses all chemicals appropriately.
Turns in all lost and found items as required
Cleans the closet.
Vacuums the carpet.
Checks and secures the room.
Attends staff meetings.
Reports any maintenance issues as they occur to the maintenance department and the head of department or shift manager.
Reports any unusual occurrences or requests to the head of department or shift manager.
Understands that the demands of the business sometimes make it necessary to move employees from their accustomed shift to other shifts.
Understands that the demands of business sometimes make it necessary for employees to take on additional duties and responsibilities established by management at any time.
Completes all other tasks as assigned by the manager.