Arrival Enthusiast/Door & Valet Captain
Canopy by Hilton Jersey City•Jersey City, NJ
•Onsite
About The Position
Canopy by Hilton is built on its “Positively Yours” culture, focused on creating welcoming, memorable guest experiences through the Positive Stay Promise. This position oversees front drive and bell services while ensuring a smooth, welcoming arrival and departure experience for all guests.
Requirements
- Strong customer service and communication skills
- Team-oriented with a proactive, professional attitude
- Ability to stand for long periods and lift luggage
- Flexible schedule, including weekends
- High school diploma or equivalent
Nice To Haves
- Prior hotel or hospitality experience preferred
Responsibilities
- Greet guests warmly on arrival and departure
- Supervise front drive operations, valet flow, and bell staff
- Assist with luggage handling, storage, and deliveries
- Coordinate with front desk, valet, and other departments
- Track baggage, guest requests, and deliveries accurately
- Maintain cleanliness and organization of front drive and lobby areas
- Recognize VIPs and returning guests; anticipate guest needs
- Ensure safety, security, and proper handling of guest property
- Assist with group arrivals, special requests, and daily operations
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
