Retired L.E.O Armed Security Supervisor

Platinum Group Security • Fort Washington, MD

1d • $89,000 - $93,000 • Onsite

About The Position

PGS USA is seeking an experienced Armed Security Supervisor to oversee and support security operations for a high-profile national media client in Washington, D.C. This is a hands-on leadership position for an experienced retired law-enforcement professional who is capable of supervising personnel, maintaining staffing continuity, responding to client needs, developing procedures, training security personnel, and personally supporting operations when necessary. This individual will serve as a primary operational point of contact for the client and PGS USA within the Washington, D.C. area and must be comfortable operating in a highly responsive environment where client requirements and security needs may extend beyond normal business hours. A current District of Columbia Special Police Officer (SPO) license with an Armed endorsement is mandatory for this position.

Requirements

• High school diploma, GED, or equivalent.
• At least 21 years of age.
• Retired government law-enforcement professional in good standing.
• Current District of Columbia Special Police Officer (SPO) license/commission.
• Current Armed endorsement authorizing armed SPO duties in the District of Columbia.
• Current firearms qualification and all applicable firearms training and requalification required for armed SPO duties.
• Prior supervisory, command, team-lead, or comparable leadership experience.
• Demonstrated experience managing personnel and responding to operational issues.
• Ability and willingness to respond to urgent operational calls outside of normal business hours.
• Ability to coordinate personnel and resolve short-notice staffing needs.
• Ability and willingness to personally provide security coverage when necessary.
• Ability to develop SOPs, post orders, training materials, and operational procedures.
• Ability to effectively train, coach, and develop security personnel.
• Active Shooter/Active Threat response training.
• Strong understanding of security operations, access control, emergency response, incident management, de-escalation, and use-of-force principles.
• Excellent written and verbal communication skills.
• Ability to prepare clear, detailed, accurate, and professional reports.
• Strong leadership, interpersonal, and customer-service skills.
• Excellent situational awareness and observational abilities.
• Ability to remain calm, maintain emotional control, and make sound decisions during high-stress or rapidly evolving situations.
• Professional appearance and demeanor.
• Ability to travel throughout the Washington, D.C. Metropolitan Area.
• Physically capable of performing the essential duties of the position.
• Ability to successfully complete all required PGS USA and client screening, suitability, background, drug-screening, and onboarding requirements.
• Candidates must remain legally eligible and properly credentialed to perform duties as an Armed Special Police Officer in the District of Columbia.
• Maintain a current District of Columbia Special Police Officer license/commission.
• Maintain a current Armed endorsement.
• Complete and maintain required firearms training and range qualifications.
• Complete required SPO training and continuing training requirements.
• Meet applicable criminal-history, fingerprinting, drug-screening, physical-fitness, psychological-fitness, and suitability requirements.
• Remain appropriately affiliated or designated with an authorized District of Columbia security agency as required.
• Comply with applicable requirements regarding the carrying, possession, transportation, and storage of firearms.
• Maintain all licenses, commissions, endorsements, certifications, and qualifications required by the District of Columbia, PGS USA, and the client throughout employment.
• Standing and walking for extended periods.
• Conducting interior and exterior security patrols.
• Navigating stairs and multiple areas of assigned facilities.
• Responding quickly to alarms, emergencies, disturbances, and security incidents.
• Wearing required uniforms, protective equipment, duty gear, and an authorized firearm while performing assigned duties.
• Performing security officer duties and assuming an assigned post when operationally necessary.
• Performing the physical functions reasonably necessary to protect people and property within the scope of the employee's training and legal authority.
• Maintain the professional appearance, judgment, maturity, emotional control, situational awareness, and physical readiness expected of an experienced retired law-enforcement professional.

Nice To Haves

• Retired L.E.O.

Responsibilities

• Provide a highly visible and professional armed security presence at assigned client locations.
• Supervise, direct, coach, and support assigned armed and unarmed security personnel.
• Serve as a primary on-site and regional security leadership contact for assigned operations.
• Maintain full staffing and security coverage at assigned client locations at all times.
• Conduct shift briefings, roll calls, post inspections, uniform inspections, performance checks, and operational reviews.
• Ensure assigned personnel understand and comply with client post orders, security procedures, PGS USA policies, and applicable District of Columbia requirements.
• Protect employees, executives, visitors, guests, facilities, and client property.
• Monitor access-control points, employee entrances, visitor screening operations, restricted areas, and other security-sensitive locations.
• Conduct security patrols and facility inspections as necessary.
• Maintain a high level of situational awareness and identify potential security or operational concerns before they escalate.
• Identify staffing, performance, training, or operational deficiencies and take appropriate corrective action or escalate concerns when necessary.
• Maintain an accurate and current roster of on-call armed and unarmed security personnel who are available to respond to staffing needs.
• Maintain sufficient on-call resources to support operations 24 hours a day, seven days a week, Sunday through Saturday.
• Develop and maintain relationships with reliable officers who can respond to short-notice assignments, call-offs, emergencies, special events, and additional client requests.
• Immediately address staffing gaps caused by call-offs, vacancies, emergencies, scheduling issues, or unexpected operational requirements.
• Contact and deploy qualified on-call personnel when additional coverage is required.
• Coordinate staffing resources to ensure assigned client locations remain fully covered.
• Personally provide post coverage when necessary and when another qualified replacement cannot reasonably be secured.
• Work collaboratively with PGS USA Operations, Human Resources, Recruitment, and Risk Services to address staffing challenges and maintain operational continuity.
• Communicate staffing concerns, vacancies, anticipated shortages, and recurring coverage issues to appropriate regional leadership.
• Remain reasonably accessible by telephone outside of normal business hours for urgent operational and client-related matters.
• Respond to after-hours calls involving staffing shortages, incidents, emergencies, client concerns, or other time-sensitive security matters.
• Receive and coordinate client requests for additional officers, temporary coverage, special assignments, events, executive protection support within the scope of the contract, or other approved security needs.
• Mobilize appropriate personnel and resources when the client requests additional coverage.
• Escalate significant operational, staffing, safety, or client-service matters to appropriate PGS USA regional leadership.
• Maintain professional and timely communication with the client throughout staffing or operational changes.
• Serve as a dependable point of contact during emergencies, critical incidents, and periods of elevated operational activity.
• Develop, draft, update, and maintain Standard Operating Procedures (SOPs), post orders, emergency procedures, response protocols, and other security documentation as assigned.
• Review existing procedures and recommend improvements based on operational experience, client requirements, risk assessments, and observed deficiencies.
• Train newly assigned officers on client expectations, post orders, facility procedures, emergency response, access control, reporting standards, and professional conduct.
• Conduct refresher training and remedial training when necessary.
• Assist with Active Shooter/Active Threat, emergency-response, incident-management, and other security-related training.
• Ensure personnel understand their responsibilities before independently assuming assigned posts.
• Document training and communicate identified training needs to PGS USA leadership.
• Work with regional Operations, Human Resources, Risk Services, and Recruitment personnel to improve officer readiness and overall account performance.
• Respond promptly and appropriately to alarms, disturbances, suspicious activity, security incidents, medical emergencies, threats, and other emergency situations.
• Respond to active-threat and active-shooter incidents in accordance with established procedures, post orders, applicable law, and training.
• Exercise sound judgment regarding de-escalation, incident escalation, detention, emergency response, and appropriate use of force.
• Coordinate with the Metropolitan Police Department and other local, state, or federal law-enforcement and emergency-response agencies when necessary.
• Assume an appropriate supervisory role during significant security incidents until relieved or the incident is transferred to the appropriate authority.
• Ensure significant incidents are promptly communicated through the appropriate PGS USA and client chain of command.
• Preserve confidentiality and sensitive information associated with incidents, investigations, personnel, executives, and client operations.
• Review officer incident reports, daily activity reports, and other required security documentation for accuracy, completeness, and professionalism.
• Prepare supervisory reports regarding significant incidents, staffing concerns, officer performance, client requests, policy violations, and operational matters.
• Maintain accurate staffing and on-call availability records.
• Maintain records necessary to track available armed and unarmed personnel.
• Ensure security documentation is completed and submitted within required timeframes.
• Assist with preliminary incident reviews and fact-finding when directed.
• Provide regular operational updates to PGS USA regional leadership and appropriate client representatives.
• Assist with officer coaching, counseling, performance management, and corrective action in coordination with Human Resources and Operations.

Benefits

• Competitive compensation and benefits to eligible employees
• Opportunities for professional development and career advancement
• Information regarding available healthcare benefits will be provided in accordance with applicable requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED