Armed Security Supervisor

GardaWorld•Washington, DC

1d•Onsite

About The Position

GardaWorld Security Services is Now Hiring an Emergency Response Supervisor! This position requires an active Armed DCSPO and the ability to pass a tactical assessment. As an Emergency Response Supervisor, physical ability is essential as you will be moving around your entire shift, patrolling environments such as retail stores, airports, detention centers, etc. The ERS is directly responsible for leading, developing, and mentoring staff to achieve the highest level of performance, applying fair and consistent discipline, and participating in performance reviews. The ERS is expected to demonstrate strong tactical and operational leadership, foster a culture of continuous improvement, and hold team members accountable to performance, safety, and conduct standards. The ERS is expected to lead by example with integrity, resilience, adaptability, and sound judgment, particularly in high-stress or emergency situations.

Requirements

Active Armed DCSPO
Ability to pass a tactical assessment
Keen sense of observation
Physical ability to move around entire shift
Tactical response training and certification (or willingness to obtain upon hire)
Be able to pass a physical fitness assessment
Be authorized to work in the U.S.
Be able to provide documentation of High School Diploma or GED
Be able to ace (and pass) an extensive screening process
First aid certification is an asset
Ability to stand and walk for the entire shift
Security, Military, Law Enforcement experience
Possess a state license if required

Nice To Haves

First aid certification

Responsibilities

Ensure that GardaWorld Security core values are fully integrated into all business and emergency practices
Supervise day-to-day security services and ensure service is of the highest tactical and operational standards, capable of representing GardaWorld as the premier security provider
Lead and participate in tactical emergency response operations, including coordinating drills and actual incidents
Assist in the development and implementation of staffing schedules, payroll, and operational reporting
Ensure operational logs, incident records, post orders, and documentation are maintained accurately and updated regularly
Develop and maintain effective, professional relationships with clients and employees, serving as the primary liaison for all security, tactical, and emergency issues
Select, orient, train, coach, and continually develop staff assigned to the account, ensuring tactical readiness and adherence to all safety standards
Promote a zero-incident safety culture, actively managing a robust safety program appropriate to the operating environment, including hazardous materials handling
Review security officer schedules and staffing levels to improve security operations, tactical readiness, and cost efficiency
Respond to any operational emergency with timely, efficient communication and accurate reporting
Provide consistent coaching, mentoring, and development to all supervised employees, enhancing team performance and professional growth
Administer corrective actions and discipline of subordinate officers, up to and including formal warnings, and actively participate in decisions regarding suspension or termination as necessary and appropriate
Recommend, nominate, and distribute rewards and recognition to reinforce high performance
Exercise independent judgment and sound decision-making in all areas of supervision and emergency management
Additional duties as assigned