Armed Security- Patrol

Cambridge Security Services • Miami, FL

15d • Onsite

About The Position

The Armed Security Officer supports safety and security operations at a community center in Miami. The role involves access control, frequent foot patrols, facility and people security, surveillance, use of security technology, incident reporting, emergency response, and crime prevention. Officers are expected to provide courteous, welcoming customer service and maintain a professional, culturally sensitive presence when interacting with congregants, staff, students, and guests. They must use sound judgment, remain calm under pressure, and de-escalate situations by involving the Manager-In-Charge rather than engaging in physical detentions.

The position is full-time, pays $19.50–$20.00 per hour, and schedules 32–40 hours per week. Candidates must be available for both first shift (0700–1500) and second shift (1500–2300). Work includes indoor and outdoor assignments, frequent exterior patrols, and extended periods standing and walking. The description also includes store-specific duties, such as greeting customers at a store entrance, patrolling its exterior and parking lot, and accompanying employees during specified activities.

Requirements

• Valid Florida Class D and G security licenses.
• Valid driver’s license.
• High school diploma or equivalent.
• At least 21 years of age.
• Ability to pass background screening and a drug test.
• Clear verbal and written communication skills in English.
• Strong customer service and active listening skills.
• Ability to remain calm under pressure and evaluate situations effectively.
• Good judgment and situational awareness.
• Professional appearance, demeanor, and attitude.
• Must be a U.S. citizen or a foreign citizen authorized to work legally in the United States.
• Ability to stand for the entire shift and continuously walk on various surfaces during frequent exterior rounds.
• Ability to react quickly to emergencies and safely direct emergency crews.
• Auditory and visual ability to monitor the parking lot, communicate clearly, and respond to incidents or directions from the Manager-In-Charge.
• Ability to exchange information, provide instructions, and draft written reports in English.
• Availability for first shift (0700–1500) and second shift (1500–2300).

Responsibilities

• Greet customers warmly and provide high-quality customer service at the entrance.
• Conduct frequent walking tours of the front exterior and vestibule at least every 15 minutes.
• Inspect the exterior for vandalism or damage and promptly report findings to the Manager-In-Charge and National Command Center.
• Monitor the parking lot for suspicious people and vehicles.
• Direct vagrants or loitering persons to leave the property and assist with their removal as directed by the Manager-In-Charge.
• Accompany Front End Associates during cash pickups and deposits when requested.
• Accompany closing Store Associates to their vehicles when employee parking is off-site and the shift extends past closing.
• Act as a silent witness regarding shoplifting suspects; do not stop, detain, question, or accuse individuals.
• Respond to medical or fire emergencies by calling 911, protecting life safety, directing emergency personnel, and notifying the Store Manager.
• Complete clear, concise, legible incident reports for incidents involving customers, property damage, emergency responses, or physical confrontations.
• Maintain a complete, clean, wrinkle-free uniform with polished shoes.
• Complete all training required for the position.

Benefits

• Major medical insurance
• Dental insurance
• Vision insurance
• Paid vacation
• Free uniforms
• Holiday premium pay at 1.5 times the hourly rate for hours worked on company-recognized holidays
• Industry-leading training
• Work Perks Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED