Armed Security Officer Call Center

Allied Universal•El Paso, TX

About The Position

As an Armed Security Officer for a call center in El Paso, Texas, you will help safeguard a technology, media, and telecommunications location. You will conduct routine armed patrols, maintain a visible presence to deter security-related incidents, respond professionally to evolving situations, and provide customer service and clear communication. This armed post requires an Armed Guard Card or License and Texas Level III Armed Certification.

Requirements

Possess an Armed Guard Card or License.
Possess a Level III Armed Certification in Texas.
Be at least 21 years of age for armed roles.
Possess a high school diploma or equivalent.
Submit to a background investigation in accordance with applicable federal, state, and local laws.
Submit to a drug screen to the extent permitted by law.
Meet applicable state and/or local licensing requirements, which may be required before employment.

Responsibilities

Provide customer service to employees, visitors, and vendors by following site-specific security procedures and policies.
Conduct regular and random armed patrols of interior and exterior spaces, parking facilities, access points, and perimeter areas to help deter unauthorized activity.
Respond calmly and professionally to incidents, alarms, medical situations, and other critical events, following established emergency response procedures.
Monitor access activity and report suspicious behavior, hazards, policy violations, and maintenance concerns to site contacts and Allied Universal leadership.
Complete accurate reports, logs, and incident documentation, maintaining professional communication with site personnel and responding agencies.
Participate in industry-specific security training programs.