Tidwell Part Time Armed Security Officer (Houston Regional Office)

St. Moritz Security Services•Houston, TX

About The Position

St. Moritz Security Services, Inc. is hiring a part-time Armed Security Officer for its Houston Regional Office at 12 Tidwell Road. The position is listed under the job title “AutoZone Commissioned Officer” and pays $18.00 per hour. The assigned schedule is Friday through Sunday, 6:00 PM to 10:00 PM; the posting also labels the shift as 12 hours. The officer must be present in the field or office during the assigned shift, and some local and long-distance travel may be required. The role performs site checks and completes incident and accident investigations and reports using current technology. It also includes coordinating and overseeing security officers: communicating about scheduling, staffing, equipment, and records; supporting training and development; participating in recruitment and hiring recommendations; completing new-hire paperwork; and helping monitor service quality and staff performance. The officer may cover posts when staffing is unavailable, respond to call-off or no-show communications according to protocol, and support operations management with client start-ups, security planning, post orders, and operational updates. The position calls for a high school diploma, GED, or equivalent, with at least one year of security experience. Some college is preferred. Candidates should have web-searching skills and experience using Excel and Word, along with strong organizational and interpersonal skills, the ability to multitask in a fast-paced environment, sound judgment, and a friendly, professional customer-service demeanor. A Texas Level 3 Driver's License is required.

Requirements

High school diploma, GED, or high school equivalent.
At least one year of security experience.
Texas Level 3 Driver's License.
Demonstrated web-searching skills and ability to use Excel and Word.
Ability to multitask in a fast-paced environment.
Good judgment and common sense, and ability to follow supervisor directions and company policies and guidelines.
Friendly and professional demeanor in delivering customer service.
Availability to be present in the field or office during the assigned shift.
May require local and long-distance travel.

Nice To Haves

Some college education is preferred.
Strong organizational and interpersonal skills.

Responsibilities

Complete site checks and incident reports using current technology.
Investigate incidents and accidents and prepare related reports.
Provide orientation, training, and development for security staff, and support staff retention.
Coach employees and carry out disciplinary actions as directed by the Manager.
Cover security posts when an officer cannot be scheduled because of call-offs, no-shows, vacations, or other staffing gaps.
Respond to call-off and no-show communications according to established protocol.
Communicate with guards about scheduling, staffing, equipment, record keeping, and related matters.
Prepare and discuss disciplinary notices and corrective actions for security officers.
Participate in recruiting and interviewing prospective security officers and recommend hiring decisions.
Complete new-hire paperwork and forward it to the Operations Manager for processing.
Manage and monitor security officers to ensure client service expectations are met.
Maintain regular client contact, evaluate service quality, inspect posts, and initiate timely corrective action as needed.
Participate in security officer performance reviews and recommend personnel placements.
Meet with operations management for status updates and to address actual or potential problems.
Support client start-ups and contribute input to security planning, assessments, and surveys.
Review post orders and communicate requirements and changes to affected personnel.
Promote a positive, professional environment and ensure staff understand and comply with applicable laws, regulations, policies, and procedures.
Perform other duties of a similar nature and scope as required for the assigned office.